Intern, Business Analyst

Position Overview

HealthStream is seeking a Business Analyst Intern to join Agile Program Management team for Summer 2026. This role offers a unique opportunity to work across our organization of 50 development teams, contributing to initiatives in process improvement, development metrics and reporting, documentation standards, and AI tooling strategy.

The intern will gain hands-on experience with real enterprise challenges including data validation, dashboard development, cross-team standardization audits, and documentation modernization. This is an ideal position for someone interested in the intersection of business analysis, data analytics, and software engineering operations within a technology company.

Key Responsibilities

• Validate, audit, and troubleshoot issues with the development metrics data model and reports
• Expand Development Metrics reporting by contributing additions to executive-level dashboards and team-level KPIs
• Audit development team boards across the organization and recommend opportunities for greater standardization and alignment
• Organize and update Agile development standards documentation across Confluence and Git, including structure improvements and visual schematics
• Compile and organize materials related to AI tool adoption, usage metrics, and value-tracking frameworks
• Help design a structured approach to impediment tracking across teams
• Research and help build an individual developer contribution scoring model, including a skills inventory with proficiency ratings
• Participate in team meetings, sprint ceremonies, and cross-functional discussions to build context across the engineering organization
• Present findings and recommendations to stakeholders at the conclusion of the internship

Qualifications

• Currently pursuing a Bachelor’s or Master’s degree in Business Administration, Information Systems, Data Analytics, Computer Science, or a related field
• Foundational understanding of Agile/Scrum methodologies and software development lifecycle concepts
• Basic familiarity with data analysis concepts such as metrics, KPIs, and reporting
• Interest in process improvement, operational efficiency, or engineering productivity

Requirements

• Proficiency with organizing and analyzing data;
• Familiarity with tools such as Azure DevOps (preferred but not required)
• Exposure to BI/reporting tools such as Sigma, Tableau, Power BI, or similar (preferred but not required)
• Comfortable using AI-assisted tools (e.g., coding assistants, writing aids, data exploration) to maximize efficiency and improve quality of deliverables.
• Strong written and verbal communication skills with the ability to document processes clearly
• Analytical mindset with attention to detail and ability to identify patterns in data
• Self-directed and organized, with the ability to manage multiple workstreams and prioritize tasks
• Comfort working in a virtual/remote environment
• Ability to synthesize information and communicate findings to both technical and non-technical audiences.
• Intellectual curiosity and willingness to learn new tools, technologies, and domains quickly

More Details

• This role will be paid at 18 an Hr.
• Full time 35-40 hours
• The program will run for 10-12 weeks depending on availability