Practice Manager

Essential Functions:

• Directs and supervises day to day operations of the medical office/clinic.
• Increases clinic effectiveness by training, coaching, counseling, and disciplining staff.
• Communicates values, strategies, and objectives to staff assigning needed responsibilities.
• Monitors employee job performance and performance results. Develops a climate for information and opinions. Provides educational opportunity for skill enhancement and advancement for providers and staff.
• Fosters a positive work environment, creates role models for patient customer service and sets forth performance expectations of staff.
• Continually monitors operations, programs and physical properties and initiates changes and improvements as needed.
• Recommends operating and capital budgets and ensures that the clinic is demonstrating fiscal accountability.
• Accomplishes objectives by establishing plans, budgets, and implementing result measurements.
• Responsible for all quality program measures, keeping updated on current trends to a quality versus quantity based reimbursement environment.
• Builds practice image by collaborating with patients, community organizations, and employees, enforcing ethical business practices.
• Maintain the quality of service by establishing and enforcing organization standards.
• Contributes to team effort by accomplishing related results as needed.
• Other job duties as assigned.
• Must be skilled in EMR.
• Attends required meetings and participates as requested.
• Maintains strictest confidentiality.

Education/Skills/Abilities:

• Bachelors Degree preferably with coursework in health care administration.
• Minimum of 3 years administrative experience with one year of medical office experience.
• Must be experienced in a physician practice.
• Knowledge of clinic principles and practices of employee development sufficient to ensure organizational productivity.
• Knowledge of policies and procedures of a clinic sufficient to direct its operations and to provide effective patient care.
• Must have skill in exercising a high degree of initiative, judgement, discretion and decision-making to achieve organizational objectives.
• Knowledge of computer systems with specific knowledge of Athena applications.
• Ability to clearly communicate and apply policies and principles to solve everyday problems and deal with a variety of employee situations.
• Ability to establish priorities and coordinate work activities.
• Ability to multi-task.

Mental/Physical Requirements:

• Requires sitting and standing associated with a normal office environment.

Qualifications

Education:

Bachelor’s Degree, preferably with coursework in health care administration.

License & Requirements:

Medical Records Certificate useful.

Equal Opportunity Employer
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