What are the responsibilities and job description for the Clinical Therapy & Patient Flow Assistant position at Healthsource Chiropractic of Decatur?
HealthSource Chiropractic of Decatur is seeking a dependable, coachable Clinical Therapy & Patient Flow Assistant.
This role primarily supports patient flow, passive therapies, treatment-room preparation, sanitation, and the overall clinical experience. As proficiency develops, the employee may gradually cross-train in basic administrative and front-desk responsibilities.
No previous chiropractic experience is required. Structured training, documented procedures, and clear expectations are provided.
Primary Responsibilities
- Greet and guide patients through treatment areas
- Prepare, clean, sanitize, and reset treatment rooms
- Assist with passive therapies according to clinic protocols
- Set patients up for spinal decompression and electrical stimulation
- Support laser therapy and X-ray room workflow
- Monitor patient comfort during therapies
- Keep clinical areas clean, stocked, and organized
- Help patients transition efficiently between rooms
- Support the doctor and front desk during busy periods
- Identify and complete needed tasks without constant reminders
This position does not diagnose patients, alter treatment plans, or make independent clinical decisions.
Administrative Cross-Training: After demonstrating consistency in the clinical role, the employee may be trained to assist with:
- Insurance verification
- Scheduling and schedule cleanup
- Document scanning and preparation
- Patient statements and balance follow-up
- Accounts-receivable support
- Personal-injury case organization
- Front-desk overflow and office projects
Cross-training and expanded responsibilities are based on accuracy, reliability, competence, and clinic needs.
The ideal candidate is:
- Dependable and punctual
- Friendly and comfortable with patients
- Calm and efficient in a busy environment
- Coachable and receptive to feedback
- Organized and attentive to detail
- Comfortable cleaning and resetting rooms
- Able to follow written systems and checklists
- Willing to assist across clinical and administrative tasks
- Productive during both busy and slower periods
- Professional, respectful, and team-oriented
Qualifications
- High school diploma or equivalent
- Reliable transportation
- Consistent attendance
- Basic computer and technology skills
- Ability to follow detailed instructions
- Ability to maintain patient confidentiality
- Ability to safely learn and operate clinic equipment
- Ability to lift approximately 25–35 pounds when needed
- Ability to stand, walk, bend, reach, and move between treatment rooms
Healthcare, patient-care, administrative, scheduling, insurance, or customer-service experience is helpful but not required.
Schedule and Compensation: This position will begin at approximately 15–25 hours per week, with a combination of morning and afternoon shifts based on patient-flow needs. Starting pay is $15 per hour.
A performance and compensation review will generally occur within the first 60–90 days. Increased pay, hours, and responsibilities will be based on demonstrated competence, reliability, productivity, initiative, and clinic needs.
What Success Looks Like: A successful employee helps patients move through the clinic efficiently, keeps treatment areas ready, performs therapy responsibilities safely, follows clinic procedures, responds well to feedback, and becomes someone the clinical and administrative teams can rely on.
Pay: From $15.00 per hour
Work Location: In person
Salary : $15