Project Manager

Company Description

HealthShare Exchange (HSX) is a regional healthcare data aggregator that specializes in health information exchange (HIE), population health data, and innovative healthcare solutions. Founded in 2012 as a non-profit organization, HSX connects healthcare providers in the Delaware Valley to facilitate the secure and confidential exchange of patient information. HSX collaborates with a wide range of members, including hospitals, healthcare organizations, ambulatory practices, and behavioral health organizations, to improve patient outcomes and reduce healthcare costs. Through programs like Population Health and innovation platforms such as MarketStreet, HSX empowers healthcare providers with data-driven insights to streamline care and drive value-based care models.

Role Description

The Project Manager, Value Based Care, at HealthShare Exchange (HSX) develops, manages, plans, and implements projects and services relevant to all business lines of HSX. This role will work through the Value Based Care and Data Analytics team and with internal and external stakeholders and has the responsibility for planning, coordination and execution of all projects.

The Project Manager, Value Based Care will work closely with the HSX management team to successfully implement the company’s strategic goals including the creation, coordination and execution of any additional projects that contribute to the advancement of the organization including implementation, technical, and member support. The Project Manager, Value Based Care will own and maintain various services and associated applications and will also support various member accounts.

This position will be classified as full-time remote, but candidates in the greater Philadelphia area who can be on-site for occasional meetings will be preferred.

TO APPLY FOR THIS POSITION, PLEASE SEND A RESUME AND COVER LETTER TO: JOBS@HEALTHSHAREEXCHANGE.ORG

Responsibilities

Data Quality

• Conduct quality assurance (QA) on HSX data, and work with data providers to improve the quality and consistency of the data.
• Serve a key role on HSX’s Data Aggregator Validation certification from the National Committee for Quality Assurance (NCQA). Prospectively evaluate HSX’s data for quality and usability, particularly for HEDIS purposes.
• Proactively validate data from healthcare provider electronic health records (EHRs) to be sure data held by HSX is backed up by the legal medical record.
• Develop solutions for identified data quality problems, and work with HSX members and staff to resolve them.

Project Management

• Lead cross-functional projects, including multi-year initiatives or deploying existing services to HSX membership.
• Help HSX members get the most from HSX’s data under use cases in population, public health, research, social determinants of health, and other innovative uses of healthcare data. Work with members to define requirements and manage projects through completion.
• Identify and track project goals, timelines, and action items.
• Schedule and facilitate calls with project stakeholders and provide a status update to the HSX team on a weekly basis.
• Estimate and track project financials; effective at resource and capacity planning.
• Identify risks, issues, and mitigation plans, and work with leadership to drive to resolution.
• Review and update HSX specification documents and testing plans periodically to ensure that they are current.

Technical Implementation

• Support implementation of HSX services for participating organizations, including panel creation and troubleshooting.
• Develop project plans/scope, coordinate, monitor and implement HSX projects and services.

Other

• Participate on the Data Quality Workgroup and Clinical Advisory Committee.
• Engage and manage member accounts across the healthcare continuum as assigned.
• Identify and cultivate opportunities for growth and new programs that align with HSX’s mission and strategic goals.
• Other duties as assigned.

Additional Responsibilities

• Maintain a professional, trusting relationship with coworkers and members, vendors and healthcare stakeholders.
• Maintain professional, policy, and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Recommend information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
• Take periodic evening/weekend on-call for mission critical systems.

Qualification (required):

Required

• A bachelor’s degree in Public Health, Computer Science, Health or Hospital Administration, Business or related field.
• Five (5) to seven (7) years experience with the following requirements:
• Experience in managing projects or programs in the healthcare or Health IT industry.
• Experience working with healthcare data in an operations, analytics, data quality, clinical quality, or research capacity.
• Experience and literacy with healthcare informatics taxonomies and healthcare standards, including but not limited to ICD-10, LOINC, SNOMED, HL7, XML.
• Technical, clinical, and/or business skills depending upon project domains assigned.
• Account management or client relations experience.
• Excellent organizational, critical thinking, time management, written and oral communication skills with experience in public presentations, grant/proposal writing, grant/contract management.
• Creative problem-solving skills and experience solving unstructured problems.
• Ability to work both independently and collaboratively with multiple stakeholders.
• Ability to travel (up to 10%).

Qualification (desired):

• Familiarity with HEDIS quality measurement, HEDIS-related chart abstraction, and/or HEDIS auditing.
• Experience managing or evaluating data quality.
• Experience with medical/health records systems (EMR/EHR) and clinical workflows.
• Project Management Professional (PMP) Certification and/or Lean Six Sigma.
• Knowledge of technology and information systems planning, life-cycle and implementation.