What are the responsibilities and job description for the Manager, Renewal Sales – Commercial Market Team position at HealthPartners?
Job Description
HealthPartners is currently hiring a Manager, Renewal Sales – Commercial Market Team. This position is central to driving membership retention, strengthening broker and client partnerships, and supporting growth across our regional footprint. The ideal candidate brings strong sales leadership, consultative relationship skills, and market insight, along with a passion for developing high‑performing teams and delivering exceptional client experiences.
As a key leader within the Commercial Markets team, this position is responsible for leading, coaching, and empowering a team of account managers while serving as a strategic partner and trusted advisor to brokers and clients. In collaboration with the client strategist, the manager helps shape and execute strategies that strengthen relationships, enhance client experience, and drive sustainable growth.
The role leads renewal sales efforts across commercial and public sector large employer brokered markets and supports the sale of HealthPartners’ medical products and ancillary offerings, including dental, Well@Work clinics, and health and well‑being solutions. The manager provides strategic direction for the Commercial Markets renewal block of business, partnering with key brokerage firms to achieve membership retention and growth goals.
This position supports employers across Minnesota, Wisconsin, North Dakota, South Dakota, and Iowa and reports to the Vice President, Commercial Market Strategy. The manager plays a critical role in aligning people, processes, and strategy to support organizational growth and client retention.
Required Qualifications
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed To Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
HealthPartners is currently hiring a Manager, Renewal Sales – Commercial Market Team. This position is central to driving membership retention, strengthening broker and client partnerships, and supporting growth across our regional footprint. The ideal candidate brings strong sales leadership, consultative relationship skills, and market insight, along with a passion for developing high‑performing teams and delivering exceptional client experiences.
As a key leader within the Commercial Markets team, this position is responsible for leading, coaching, and empowering a team of account managers while serving as a strategic partner and trusted advisor to brokers and clients. In collaboration with the client strategist, the manager helps shape and execute strategies that strengthen relationships, enhance client experience, and drive sustainable growth.
The role leads renewal sales efforts across commercial and public sector large employer brokered markets and supports the sale of HealthPartners’ medical products and ancillary offerings, including dental, Well@Work clinics, and health and well‑being solutions. The manager provides strategic direction for the Commercial Markets renewal block of business, partnering with key brokerage firms to achieve membership retention and growth goals.
This position supports employers across Minnesota, Wisconsin, North Dakota, South Dakota, and Iowa and reports to the Vice President, Commercial Market Strategy. The manager plays a critical role in aligning people, processes, and strategy to support organizational growth and client retention.
Required Qualifications
- Bachelor’s degree with an emphasis in insurance, business, finance, or healthcare administration, or an equivalent combination of education and experience.
- Ten (10) years of sales and/or sales management experience, preferably within the health plan or healthcare industry.
- Prior management experience in a fast‑paced, rapidly changing environment, with demonstrated strong leadership skills.
- Strong analytical and quantitative skills, with the ability to interpret data, identify trends, and translate insights into actionable recommendations.
- Demonstrated success in a consultative, client‑focused sales environment, including:
- Preparing strategically for client and broker engagements with clear objectives and tailored meeting plans.
- Leading high‑quality discovery conversations that uncover client priorities, challenges, and decision‑making criteria.
- Conducting structured post‑meeting reviews to identify insights, strengthen execution, and improve future outcomes.
- Translating client input into clear, compelling recap communications that reflect their goals, vision, and desired results.
- Developing customized, value‑driven solutions that directly address identified needs and create measurable impact.
- Delivering confident, engaging presentations that communicate recommendations with clarity and influence.
- Excellent negotiation skills
- Excellent presentation and communication skills, both oral and written
- Working knowledge of underwriting, product design, and funding alternatives
- Ability to manage multiple project assignments.
- Minnesota life and health insurance license (or attainment of Minnesota life and health insurance licensure within three months of employment)
- Valid driver’s license in the state of residence and willingness to travel throughout the sales territory as required, including Greater Minnesota, western Wisconsin, North Dakota, and South Dakota.
- Ability to work effectively at all levels of the organization, including with senior management.
- Execution of a confidentiality and non-solicitation agreement
- Demonstrated success leading and developing high‑performing sales teams, including coaching, mentoring, motivating, hiring, performance management, and building strong broker partnerships while actively participating in client engagements to elevate team capability and improve outcomes. Proven ability to manage day‑to‑day sales operations such as CRM utilization, pipeline and reporting oversight, sales and underwriting process optimization, staff and broker training, RFP execution, and consistent prospecting.
- Ability to create strong working partnerships with internal colleagues, especially those in underwriting and network management.
- Previous experience working with the brokerage community, preferably in the Twin Cities metropolitan area market.
- Belief in and explicit demonstration of HealthPartners’ core values, coupled with an ability to create and improve one of our key differentiators – “the HealthPartners culture.”
- Strong analytical skills, especially in health insurance underwriting principles
- Sales and negotiation training, with demonstrated industry and pharmacy competencies.
- M-F; core business hours
- This is a hybrid role with onsite work at the Bloomington corporate office on Tuesdays and Wednesdays. Additional onsite days may be required as business needs evolve.
- Limited local travel is expected, primarily within the Twin Cities metro area for onsite client meetings.
- Meet and exceed specified renewal sales targets.
- Responsible for the supervision of staff, including having the authority to hire, transfer, lay off, promote, discipline and discharge, train, reward, and review performance of employees. Ensure compliance with organizational and departmental policies and procedures.
- Lead and manage renewal sales activities for strategic accounts, ensuring retention, growth, and strong client relationships.
- In collaboration with a Client Strategist and the VP of Commercial Market Strategy, develop and strengthen strategic partnerships that support all HealthPartners renewal sales team initiatives across the large employer markets.
- Overall development of a coordinated, strategic relationship developed in conjunction with each firm, including implementation of and subsequent monitoring of that strategy.
- Maximize penetration of HealthPartners’ products and services in all assigned brokerage firms using innovative strategies.
- Meet specified renewal sales goals.
- Collaborate with colleagues in Sales Operations team to develop and improve small and large employer market sales processes.
- Manage and implement Strategic Selling initiatives and processes.
- Teaching, mentoring and coaching staff on sales skills, product knowledge, broker relationship management skills, etc.
- Maintain and improve broker and client relationships via implementation of proactive service protocols.
- Assist in critical issue handling.
- Assist HealthPartners salespeople with sales negotiations.
- Report on status of sales as requested by the VP Commercial Market Strategy
- Coordinate education of broker firms regarding HealthPartners’ products, services, and procedures.
- Proactively communicate HealthPartners’ advantages to clients and brokers
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed To Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.