What are the responsibilities and job description for the Call Center Associate position at HealthPartners?
Job Description
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.
FTE: 0.0; Per Diem/Casual
Work Schedule: Required to work a minimum of four shifts per month - two shifts must be a weekend shift.
Required Qualifications:
- Experience: 1 year of customer service experience required
Salary Rate: $19.49/hour
,Job Info
Job Identification: 116856
Job Category: Nutrition Services
Posting Date: 2026-01-19T22:18:55 00:00
Work Schedule: Per-diem employee to pick up a minimum of four shifts per month. Possible shift hours: 6:30am-2:00pm 6:30am-3:00pm 3:00pm-7:00pm 3:30pm-7:30pm 3:45pm-7:45pm
Hours Per Week/FTE: 0 hrs weekly / 0 FTE
Union (if applicable): Regions AFSCME Service Workers
Job Shift: Per Diem
Position Type: Per Diem
Job Category: Nutrition Services
Department: Nutrition Services
Pay Range: $19.49/HOUR
Pay Range Statement: Compensation is based on the level and requirements of the role. Pay within our ranges may also be determined by education, experience, knowledge, skills, location, and abilities as well as internal equity. Hired candidates may be eligible to receive additional compensation based on role (e.g., shift differential, bonus, sales incentive, productivity pay, etc.).
Overtime Eligibility Status: Non-Exempt
Locations: Regions Hospital & Clinics
Salary : $19