Recovery Supervisor

As a Recovery Supervisor you will oversee the mobile integrated response team peer recovery support services. You will supervise certified peer recovery coaches/certified peer support professionals while managing a small caseload of individuals needing recovery coaching services. You will develop relationships and referral pathways with law enforcement, hospitals, community partners, healthcare services, criminal justice, and other stakeholders and ensure patients are receiving services that promote whole-person health and recovery.

JOB RESPONSIBILITIES:

• Provides information, advice, and technical expertise to the MIRT team and supervises the peer recovery coaches on their team.
• Provide recovery coaching services to a small caseload.
• Works with referral partners to connect patients with wraparound services.
• Provides outreach, establishes relationships, and communicates with HealthLinc staff, community providers, case managers, probation officers, jail, hospital personnel, law enforcement, etc.
• Provides supervision to peer recovery coaches and associated caseloads.
• Attends team meetings to coordinate projects, review progress, and improve services.
• Use inclusive, culturally appropriate language and attitudes with all patients and staff.
• Coordinates intakes into the program.
• Co-develops recovery plans.
• Documents patient encounters and audits charts within the EHR.
• Works with recovery coaches, community partners, and HealthLinc leadership to bust barriers to recovery, like housing instability and food insecurity.
• Collaborates with HealthLinc’s primary care providers, integrated behavioral health therapists, community health workers, dentists, pharmacists, and other services to improve the patient’s physical, mental, and social health.
• Supports all pathways to recovery, including abstinence-based, MAT, and reduction in use.
• Provides Narcan training for patients and family members.
• All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH).
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

REQUIRED QUALIFICATIONS:

Education/Training

• HS Diploma/GED.
• Either professional or lived experience with addiction and/or mental health.

• Certified Recovery Coach or Peer Support Professional within six months of hire.
• Must be knowledgeable on all three forms of treatment available in the community – methadone, buprenorphine, and naltrexone.

Experience

• Either professional or lived experience with addiction and/or mental health required
• Detailed knowledge of MIRT Grant-provided through onboarding and training
• Supervisory experience preferred
• Experience working with community preferred
• Experience with home visits and direct patient care preferred
• Ability to exercise discretion in identifying and selecting from alternative courses of action preferred
• Ability to inform and guide others by applying professional principles of instruction preferred
• Ability to communicate effectively on an individual or group basis; includes ability to speak and write clearly preferred

Skills/Job Requirement

• A valid driver’s license is required as driving and/or transportation will be required to attend medical appointments, job sites, social activities and other community resources with patients as needed.

Technology Skills

• Operate a multi-line phone system and other office equipment including printers, fax machines, etc.
• Basic software skills (Microsoft Office, online sources, etc.)
• Computer literacy and ability to work with new systems; previous experience with electronic health systems and Excel spreadsheets preferred