Supply Chain Manager

Position Summary

The Supply Chain Manager is a strategic and operational leader responsible for the design, execution, and continuous improvement of the end-to-end supply chain supporting HealthFirst. This role oversees demand and supply planning, procurement, inventory strategy, and production coordination while ensuring regulatory compliance and service excellence for HealthFirst customers.

Blending hands-on execution with strategic leadership, this role will build scalable processes, strengthen supplier partnerships, and enhance supply reliability in a highly regulated environment. The leader will serve as a key cross-functional business partner to Operations, Quality, Regulatory, Finance, Commercial, and Product teams, helping enable growth while protecting compliance and service commitments.

Key Responsibilities

• Develop and execute a multi-year supply chain strategy aligned with growth, service, and margin objectives.
• Establish scalable processes, governance, and performance management frameworks across supply chain functions.
• Lead, coach, and develop supply chain team members while fostering cross-functional collaboration.
• Serve as the primary supply chain advisor to senior leadership on risk, capacity, and growth enablement.
• Partner with Commercial teams to develop accurate forecasts and scenario plans.
• Identify and mitigate supply risks, constraints, and service gaps.
• Define sourcing strategies for pharmaceuticals, medical device components, packaging materials, and contract services.
• Build and maintain strategic supplier partnerships focused on reliability, quality, innovation, and cost optimization.
• Negotiate pricing, contracts, and long-term agreements.
• Partner with Quality and Regulatory to ensure supplier qualification and compliance with FDA, cGMP, and ISO requirements.
• Establish inventory policies that balance service levels, working capital efficiency, and expiration risk.
• Lead initiatives to reduce slow-moving, obsolete, and expired inventory.
• Lead supply readiness for new product introductions and lifecycle changes.
• Drive continuous improvement in lead time, schedule attainment, and operational agility.
• Ensure supply chain processes align with FDA, DEA, cGMP, ISO 13485, and other regulatory frameworks.
• Support internal and external audits and inspections.
• Develop business continuity and dual-sourcing strategies for critical materials.
• Maintain robust traceability and recall readiness capabilities.
• Establish and monitor KPIs across forecast accuracy, service, inventory health, and supplier performance.

Qualifications

Education & Experience

• Bachelor’s degree in Supply Chain, Operations, Business, Engineering, or related field required (MBA or advanced degree preferred).
• 8–12 years of progressive supply chain experience.
• 3–5 years in supply chain leadership roles with strategic scope.
• Experience in medical device, pharmaceutical, or other regulated manufacturing environment strongly preferred.
• Experience supporting mid-market growth organizations ($50M–$100M) or scaling operations is highly desirable.

Technical & Functional Skills

• Strong knowledge of demand planning, S&OP, sourcing strategy, inventory optimization, and logistics.
• Experience with ERP/MRP platforms and data-driven decision making.
• Understanding of FDA, cGMP, and ISO quality systems.
• Financial acumen including cost modeling and working capital management.

Leadership & Behavioral Competencies

• Ability to operate both strategically and tactically in a growth-oriented environment.
• Strong cross-functional influence and stakeholder alignment skills.
• Structured problem solver with analytical rigor.
• Change leader capable of building scalable processes and teams.
• Customer- and service-oriented mindset aligned with healthcare mission.

Key Performance Indicators (KPIs)

• On-Time, In-Full (OTIF) delivery
• Forecast accuracy and S&OP maturity
• Inventory turns and working capital performance
• Obsolescence and expiration reduction
• Supplier reliability and quality performance
• Cost savings and productivity improvements
• Schedule attainment and supply continuity
• Audit readiness and compliance outcomes