What are the responsibilities and job description for the Healthcare Plus Admin Assistant position at Healthcare Plus?
Now Hiring: Healthcare Plus Admin Assistant (Must be bilingual in English & Spanish)
Location: Crystal Lake, IL & Waukegan, IL (Must be willing to travel between both locations)
Hours: Full-Time | Monday–Friday | 8:00 AM – 4:30 PM
Pay: $20 per hour
About the Role
We're looking for a dependable and organized Administrative Assistant to join our team!
This role plays a vital part in supporting daily branch operations, ensuring smooth communication, efficient workflow, and excellent service to both staff and participants. The ideal candidate is detail-oriented, proactive, and enjoys working in a fast-paced, team-oriented environment.
Key Responsibilities
Administrative Support
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Perform general office duties such as filing, copying, scanning, typing, and organizing documents.
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Handle sensitive information with professionalism and confidentiality.
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Provide polite and professional communication via phone, email, and in person.
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Answer and document incoming calls for Case Supervisors during field visits or PTO.
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Conduct monthly FHCA calls to monitor participant services.
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Follow up monthly with On-Hold participants to encourage service resumption before 60 days.
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Process and submit participant referrals to CCUs and follow up after 30 days.
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Transfer calls or email information to appropriate staff as needed.
Field Support / Outreach
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Provide hands-on care for seniors as needed, including personal hygiene, meal prep, errand runs, and light housekeeping.
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Support clients with dementia and memory care needs.
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Travel between client homes as assigned.
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Assist with occasional outreach or marketing activities.
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Ensure the safety, comfort, and dignity of every client served.
Other Duties
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Assist management and support staff with additional administrative projects as assigned.
Qualifications (Required)
- Bilingual in English and Spanish
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Valid Driver's License
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GED or High School Diploma
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Bilingual in English and Spanish
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Reliable transportation
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Social Security number
Preferred
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Strong reliability and flexibility
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Previous caregiving or administrative experience
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Proficient in Google Workspace (Gmail, Docs, Sheets, Slides)
Benefits
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Paid Time Off (PTO)
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Medical, Vision, and Dental Insurance
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401(k) Retirement Plan
Why Join Us?
You'll be part of a supportive, mission-driven team that values compassion, teamwork, and professional growth. This role is perfect for someone who thrives in an administrative setting and enjoys helping others.
How to Apply:
Submit your resume and a brief cover letter to waukegan@hcpcaregivers.com
Salary : $19 - $20
