What are the responsibilities and job description for the Clinic Supervisor position at Healthcare Outcomes Performance Co. (HOPCo)?
Full-Time | Jacksonville, FL – Southside Location
Join the #1 Orthopedic Team in Northeast Florida!
Since 2001, Southeast Orthopedic Specialists has been the region’s trusted leader in orthopedic medicine—delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow.
At Southeast Orthopedic Specialists, we’re dedicated to taking care of you so you can take care of business! We offer competitive benefits, opportunities for growth, and a supportive team environment where your leadership makes a difference every day.
What We Offer
Competitive Health & Welfare Benefits
Monthly Stipend Toward Ancillary Benefits
HSA with company match (for qualifying HDHP plans)
401k plan with company match (eligible after 6 months; part-time included)
Employee Assistance Program (24/7 support)
Employee Appreciation Days & Wellness Events
What You’ll Do
As a Clinic Supervisor, you’ll be the driving force behind smooth daily operations and exceptional patient care. You’ll manage patient flow, support both front and back-office staff, and serve as the go-to resource for clinic operations. Your leadership helps ensure our mission, vision, and core values are lived out in every patient interaction.
Essential Functions
Join the #1 Orthopedic Team in Northeast Florida!
Since 2001, Southeast Orthopedic Specialists has been the region’s trusted leader in orthopedic medicine—delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow.
At Southeast Orthopedic Specialists, we’re dedicated to taking care of you so you can take care of business! We offer competitive benefits, opportunities for growth, and a supportive team environment where your leadership makes a difference every day.
What We Offer
Competitive Health & Welfare Benefits
Monthly Stipend Toward Ancillary Benefits
HSA with company match (for qualifying HDHP plans)
401k plan with company match (eligible after 6 months; part-time included)
Employee Assistance Program (24/7 support)
Employee Appreciation Days & Wellness Events
What You’ll Do
As a Clinic Supervisor, you’ll be the driving force behind smooth daily operations and exceptional patient care. You’ll manage patient flow, support both front and back-office staff, and serve as the go-to resource for clinic operations. Your leadership helps ensure our mission, vision, and core values are lived out in every patient interaction.
Essential Functions
- Lead and coach clinic staff, reinforcing organizational values through education, huddles, and accountability.
- Oversee patient flow to ensure efficient, high-quality care.
- Monitor and track outcomes using established performance metrics and patient satisfaction surveys.
- Serve as the primary contact for front and back-office staff, providing guidance and support.
- Step in as needed to assist with check-in/check-out, rooming patients, or entering medical histories into the EMR.
- Partner with clinic leadership on staff supervision, training, and process improvements.
- High school diploma/GED required, advanced education in healthcare administration or related field a plus.
- 3 years of experience in a medical practice or clinic setting.
- Previous supervisory or lead experience in a healthcare environment strongly preferred.
- Strong interpersonal and communication skills with the ability to motivate and guide a team.
- Problem-solving mindset with the ability to implement creative, efficient solutions.
- Comfortable working in a fast-paced environment while maintaining professionalism and focus on patient care.