What are the responsibilities and job description for the Call Center Patient Service Representative (Bilingual) position at Healthcare Network?
Healthcare Network (HCN) is a Federally Qualified Health Center (FQHC) serving as the medical home for patients from birth to geriatric. We provide quality medical, dental and behavioral health services through board certified physicians and evidence-based practices to ensure that the whole patient receives quality care, regardless of insurance or income status.
We seek individuals to join our team of caregivers who are passionate about their community and the health and wellbeing of those who live and work here. Bilingual candidates are preferred, as the majority of our patients' first language is not English.
In return for your expertise, HCN offers a highly competitive wage and benefit package for our full-time employees. We offer: Competitive pay; 11.5 paid holidays (New Year's, MLK, Good Friday, Memorial Day, July 4th, Labor Day, Columbus Day, Thanksgiving/Day after; Christmas Eve; Christmas Day; New Year's Eve (4 hours); Paid Time Off bank of 10 days in first calendar year; medical, dental and vision insurances; life insurance (company-paid); 401K savings plan and other miscellaneous employee benefits.
We are currently hiring for a Call Center Patient Services Representative I for our Call Center office, located at 1454 Madison Ave. Immokalee, FL 34142.
Remote positions available after meeting a minimum of 3 months working on-site. Florida residency required.
Candidates for hire must complete our pre-employment processing, which includes a Level 2 AHCA screening, urine drug screen, and validation of job-required immunizations. Additional information regarding the AHCA background check process is available at https://info.flclearinghouse.com