Intake Coordinator I (Bilingual) - Pomona Women's Center

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union eligible position.
JOB SUMMARY
HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible
and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic
barriers to healthcare and promote health equity for all. We offer a wide range of services, including
mental health care, residential and outpatient substance use treatment, and primary health services.
Additionally, we provide transitional support for individuals re-entering the community after involvement
in the criminal justice system. By integrating physical and behavioral health, we empower individuals to
overcome challenges by addressing social determinants of health, fostering resilience, and facilitating
recovery.

Prototypes is one of the nation’s leading behavioral healthcare providers and is a “prototype” for such
organizations. Prototypes Women's Center in Pomona is a 180-bed residential facility tailored specifically
to women, including those who wish to involve their children in their journey to recovery. Our program
aims to assist women in maintaining their progress in overcoming co-occurring disorders through a wide
range of supportive services. Children can foster a secure attachment with their mothers in a secure
setting, while also accessing mental health support and educational assistance. Our interdisciplinary team
of professionals provides comprehensive treatment for substance use disorders and mental health,
parenting, educational, and life skills courses. Treatment can range from 60 days to 6 months.

The Intake Coordinator I is responsible for providing in-person initial assessment of candidates to
determine medical necessity, completion of program admission forms, ASAM assessment, and urgent
referrals regarding medical and mental health needs. The Intake Coordinator I works in conjunction with
the intake team to provide a warm hand off to the client’s treatment team, assuring new clients are
stabilized, and urgent needs have been addressed. The Intake Coordinator I will work closely with
Counselors, Case Managers, Therapists, and other team members to coordinate and monitor client issues.
In addition, Intake Coordinator I provides individual and group counseling, psychoeducation, relapse
prevention, harm reduction, crisis intervention, and case management.

KEY RESPONSIBILITIES
Direct Service

• Conduct initial assessment and intake evaluation for the formulation of treatment plan.
• Consult regularly with other staff to ensure clients meet criteria for safe admission to an

appropriate level of treatment.

• Provide case management services (e.g. housing, employment, finance management, court

reports, DCFS communication).

• Identify and implement relapse prevention or harm reduction interventions when indicated.
• Provide group, family, and individual counseling.
• Facilitate group sessions focused on substance use recovery, trauma recovery, co-occurring

mental health symptoms, and other personal change topics.

• Routinely review treatment plans.

Clinical Documentation

• Maintain compliance with the due dates for all clinical documentation.
• Maintain confidential client records and prepare client progress reports and other required

documentation in a timely manner.

• Accurately enter data in various electronic systems for all clients in accordance with guidelines

established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.
Administration and Other Duties

• Establish community relations and linkages with other service providers and community services.
• Actively participate in clinical supervision, case conferences, and treatment team reviews of client

progress.

• Attend meetings and actively participate.
• Complete assigned training on time.
• Meet service delivery goals.
• Read and respond to communications in a timely manner.
• Maintain full compliance with credential requirements.

And perform other assigned duties.

QUALIFICATIONS
Education, Certification, or Licensure

• High school diploma or equivalent required. Bachelor’s degree in Health and Human Services,

Social Work, Psychology, or other related field preferred.

• Registration or Certification as a Substance Use Disorder Counselor from an accredited California

agency (CCAPP, CAADE, CADTP).

• Valid First Aid and CPR certification or ability to obtain within 30 days of hire.

Experience

• At least one year of experience working in the substance abuse treatment field.
• Experience in culturally diverse substance abuse populations with co-occurring disorders or with

history of incarceration desired.

• Experience conducting assessments and providing appropriate diagnoses.
• Experience with mental health Medi-Cal procedures.
• Familiarity and/or experience with Drug Medi-Cal and ASAM Criteria preferred.
• We will consider for employment qualified applicants with arrest and conviction records.
• Must complete a background check and livescan.