Administrative Coordinator - 815 Residential Services

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union eligible position.

JOB SUMMARY
HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

815 Buena Vista West in San Francisco is an alcohol rehab program providing substance abuse treatment, detoxification, and a halfway house or sober living home with residential short-term treatment and residential long-term treatment. Dual diagnosis or persons with co-occurring disorders, persons with HIV or AIDS, gays and lesbians, seniors, or older adults, pregnant or postpartum women, women, men, and criminal justice clients are supported for this drug treatment center.

The Administrative Coordinator is responsible for clerical and administrative support for the SFDMC 3.5, 3.1 and withdrawal management pay source, provides high quality customer service, ensures that the administrative and compliance needs of the SF-DMC contract are met and in compliance with agency policies and procedures.

KEY RESPONSIBILITIES

Administrative Responsibilities:

• Provides clerical support, including data entry, typing, copying, and other responsibilities.
• Fills out forms, files, and updates logs.
• Responsible for stocking supplies.
• Responsible for dispensing mail.
• Greets visitors directs them to destinations.
• Resolves problems with facility equipment (i.e., telephones).

Treatment Setting Responsibilities:

• Performs periodic house runs and monthly fire drills to ensure and maintain the safety and security of the facility.
• Documents client updates and incidents in the facility log daily and/or Welligent.
• Performs crisis intervention and communicates with treatment team as unforeseen situations arise.
• Attends all required trainings and meetings.
• Trains facility staff in Health and Safety procedures.

NEXUS Responsibilities:

• Oversees NEXUS, including training and evaluating of clients assigned to the NEXUS.
• Coordinates with the Food Services department and the Supervising Care Coordinator to assign job functions to clients.

Documentation Responsibilities:

• Documents and accurately distributes client money and maintains the resident fund according to agency policies and procedures.
• Keeps accurate records of these funds.

And perform other duties as assigned.

QUALIFICATIONS
Education, Experience, and Credentials

• High school diploma or equivalent.
• Bachelor’s degree preferred.
• 2 years’ experience in an administrative role.
• Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.

Knowledge and Skills

• Strong proficiency with Microsoft Office applications and internet applications.
• Excellent verbal, written, and interpersonal skills.
• Integrity to handle sensitive information in a confidential manner.
• Excellent organizational skills and ability to multitask and juggle multiple priorities.
• Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
• Ability to work within a frequently changing project scope while maintaining overall direction and structured priorities.

Must complete background check and livescan clearance.

We will consider for employment qualified applicants with arrest and conviction records.