What are the responsibilities and job description for the Administrative Assistant (AARS Adult SUDS) position at Health Right 360?
HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Our Outpatient services specialize in treatment mental health and substance use disorders with treatment and skills groups, as well as community resources.
Outpatient programs provide trauma-informed care aimed at reducing the harmful impacts of substance use. Participants and their counselors work collaboratively to design an integrated, individualized, strengths-based treatment experience geared towards addressing each client’s specific needs and goals. Outpatient programs provide Individual and group therapy, individualized case management, treatment planning, drug and alcohol counseling, crisis intervention, and connection to social support services.
Benefits and perks:
The Administrative Assistant supports the Administrative Support Manager, Project Manager, and Director of Program Operations by providing clerical and administrative support to ensure program efficiency. Responsibilities include managing client traffic, scheduling appointments, and maintaining strict confidentiality. This role requires strong customer service skills, attention to detail, and flexibility.
Hours of operation are Mondays and Fridays from 9:00AM to 6:00pm; Tuesdays, Wednesdays, and Thursdays from 9:00AM to 8:00PM.
Key Responsibilities
Administrative Responsibilities:
Education, Credentials, and Experience
Outpatient programs provide trauma-informed care aimed at reducing the harmful impacts of substance use. Participants and their counselors work collaboratively to design an integrated, individualized, strengths-based treatment experience geared towards addressing each client’s specific needs and goals. Outpatient programs provide Individual and group therapy, individualized case management, treatment planning, drug and alcohol counseling, crisis intervention, and connection to social support services.
Benefits and perks:
- HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
- Employees qualify for public loan forgiveness programs
- Training and professional development opportunities
- Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.
The Administrative Assistant supports the Administrative Support Manager, Project Manager, and Director of Program Operations by providing clerical and administrative support to ensure program efficiency. Responsibilities include managing client traffic, scheduling appointments, and maintaining strict confidentiality. This role requires strong customer service skills, attention to detail, and flexibility.
Hours of operation are Mondays and Fridays from 9:00AM to 6:00pm; Tuesdays, Wednesdays, and Thursdays from 9:00AM to 8:00PM.
Key Responsibilities
Administrative Responsibilities:
- General administrative support: phone, email, printing
- Customer Service: Greet clients, handle inquiries, and ensure a welcoming environment
- Develop and distribute reports, meeting minutes, etc.
- Assist with intakes, appointment scheduling
- Assist with audits, records management, and health & safety tasks
- Process expenditures and reimbursements
- Flexible scheduling; ability to arrange work schedule in accordance with the program’s hours of operations to ensure front desk coverage
- May be asked to assist other programs during peak times or staffing shortages
- Adjust workload as necessary to ensure uninterrupted service delivery
- Perform office opening/closing, inventory management, and event coordination
- Assists with health and safety tasks or act as Health & Safety representative
- Act as point of contact for vendors and repair technicians
- Provide data entry, including (but not limited to) client data, billing, and reports using the most current platform set forth by the program (Power BI, Welligent, Avatar, Qualo, Sharepoint, etc.)
- Perform Medi-CAL eligibility reviews. Create and reconcile pay sources.
Education, Credentials, and Experience
- High school diploma, GED or equivalent required.
- Bachelor’s degree in related field preferred.
- Comply with California Statewide Healthcare Worker Vaccination Requirement; exemptions will be made for medical or religious reasons.
- Possess a valid First Aid and CPR certification or ability to obtain within 30 days of hire.
- Experience working with clients experiencing substance use issues.
- Experience of volunteering or special projects related to general office work.
- At least one (1) year of general office work experience preferred.
- Experience working in the behavioral health field. Experience with billing and data collection preferred.
- Must be able to complete a background check and livescan clearance.
- Must be able to pass health screening and TB test requirements.
