Medical Receptionist (float) → Medical Receptionist (float)

Role Overview: The Lab/Radiology Receptionist provides essential administrative support in healthcare settings, verifying patient insurance, updating demographics, and managing billing processes. They handle patient inquiries, schedule appointments, document test results, and coordinate referrals, ensuring smooth clinic operations.

Key Responsibilities

• Verify insurance coverage, process payments, and ensure accurate patient records.
• Address patient questions regarding scheduling, billing, and referrals.
• Manage appointment scheduling, rescheduling, and follow-up communications.
• Assist with test result documentation, patient education, and administrative paperwork.
• Maintain compliance with health and safety regulations, support departmental policies, and contribute to team collaboration.
  
  

Qualifications & Skills

• High School Diploma or GED.
• Minimum one year of customer service or healthcare experience.
• Strong communication, organizational, and interpersonal skills.
• Ability to multitask and exercise sound judgment.
• Preferred: Medical office training and familiarity with software applications.
  
  

Additional Information: The role offers competitive pay, benefits, and opportunities for professional growth. The position requires reliable transportation and a valid US driver’s license. The work environment emphasizes diversity, inclusion, and equitable care, supporting employees' development and recognition.