What are the responsibilities and job description for the Administrative Operations Manager position at Health Marketing?
Role Overview: The Senior Admissions Liaison is responsible for coordinating the admission process, managing referrals, and ensuring smooth patient admission workflows in a healthcare setting.
Key Responsibilities
Key Responsibilities
- Perform pre-certifications and assemble admission consent packets.
- Manage referral systems and review pre-admission screens to assign appropriate physicians, units, and beds.
- Maintain accurate patient listings and oversee systems like ORBIT, CRM, VAB, ACEIT, and external referral platforms.
- Assist leadership with referral-to-admission processes and develop action plans for the admissions team.
- Identify and address barriers to admission, follow up on admission variables, and ensure appropriate contract rates.
- Build relationships with community organizations, monitor volume and payor trends, and provide training and professional presentations.
- Current driver’s license and acceptable driving record.
- Preferred: Professional licensure, CPR certification, CRRN, bachelor’s degree or equivalent experience.
- 3-5 years experience as a liaison, licensed clinician, or in healthcare marketing.
- Familiarity with hospital and rehab markets preferred.