Patient Services & Clinical Support Supervisor

Health Images is looking to add a Patient Services & Clinical Support Supervisor

to our Women's Imaging Longmont Center.

|Position pay range: $49,450 - $61,800 |Monday - Friday; 8:00 am - 4:30 pm |We are seeking applicants with leadership experience along with an active Medical Assistant Certification |

Summary/Objective:

The Patient Services & Clinical Support Supervisor is a dual-function leadership role responsible for overseeing the Patient Care Team while actively supporting clinical operations to ensure an exceptional patient experience. This position blends administrative supervision with hands-on clinical support, fostering seamless collaboration between front office staff, technologists, and referring provider offices.

Essential Functions

• Supervises the Patient Care Team, ensuring high standards of patient service and operational efficiency.
• Manages time-off requests, timecard corrections, and participates in supervisor trainings and corporate reporting.
• Maintains and completes assigned worklists in a timely and accurate manner.
• Collaborates with the Performance Improvement Team to coordinate onboarding and ongoing training for new and existing staff.
• Conducts clinical history interviews and reviews pre-screening forms and consents for completeness.
• Prepares biopsy trays using sterile technique, draws up medications, and sets trays according to protocol. Ensures the whole biopsy process is maintained from paperwork, confirmation and next day post procedure calls.
• Requests and validates prior reports and images, ensuring timely clinical review before patient exams.
• Provides backup support to the Patient Care Team as needed.
• Other duties as assigned.
  
  

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Competencies

• Communication Proficiency.
• Strong Leadership Skills.
• Organizational Skills.
• Time Management.
• Ability to Multitask.
• Ethical Conduct.
• Collaboration Skills.
  
  

Supervisory Responsibilities

This position provides daily leadership and operational support to the center team. This position is responsible for hiring employees and conducting performance evaluations.

Work Environment

This job operates in an outpatient clinical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Potential exposure to radiation, which is minimized by the use of Personal Protective Equipment. Possible exposure to bodily fluids, communicable diseases, toxic substances, ionizing radiation and other conditions common to a medical office environment. Often requires work in cool, dimly lighted rooms.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear.

Travel

No travel is expected for this position.

Job Qualifications

Minimum Qualifications/Experience:

• Proven experience in patient services, medical assisting or healthcare administration.
• Familiarity with clinical protocols and sterile technique preferred.
• Previous supervisory or lead experience.
• Detail oriented, self-motivated, a problem solver and a team player.
• Ability to navigate administrative and clinical responsibilities.
• Ability to excel in a very fast-paced team environment.
• Ability to continuously “exceed” company and customer expectations.
  
  

Education/Certifications:

• Minimum of High School diploma or equivalent (GED) – continuing education preferred.
• Active CPR certification.
• Medical Assistant certification/registration required.
  
  

Additional Eligibility Qualifications

None required for this position.

Compliance

Adheres to Envision’s Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Other duties may be assigned as needed by supervision.

Company Benefits

Below is a list of benefits that are offered to employees, once eligibility is met.

• Health Benefits: Medical/Dental/Vision/Life Insurance
• Company Matched 401k Plan
• Employee Stock Ownership Plan
• Paid Time Off Paid Holidays
• Employee Assistance Program
  
  

OSHA Exposure Rating: 3

It is reasonably anticipated employees in this job classification will have occupational exposure to blood and other potentially infectious body fluids.

Health Images is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by application federal, state or local law.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.