What are the responsibilities and job description for the Care Management Coordinator position at Health Here?
Role: Case Management Coordinator
Responsibilities
Responsibilities
- Coordinate care plans and conduct telephonic and virtual outreach to members.
- Assist members in navigating benefits, providers, and community resources.
- Review clinical information to identify gaps in care.
- Collaborate with nurses, providers, and social services to improve health outcomes and reduce hospitalizations.
- Document all activities accurately in case management systems.
- Meet productivity and quality standards.
- Contribute to an inclusive, purpose-driven culture focused on better health for all.
- Strong communication and interpersonal skills for member engagement.
- Ability to review clinical information and identify care gaps.
- Experience in coordinating care and collaborating with healthcare teams.
- Proficiency in documentation and case management systems.
- Commitment to quality standards and continuous improvement.