Rehab Supervisor - Outpatient Rehab

POSITION SUMMARY:  

To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by: providing exceptional healthcare in a customer friendly environment while managing resources through a team approach. The individual is expected to understand and respond positively to changes present in the health care environment.

PRIMARY ACCOUNTABILITIES:

Engagement: 

• Provides for staff development through mentoring, continuing education, advancement of responsibilities and peer education as appropriate.
• Achieves scores on the Gallup associate opinion survey reflecting either the top quartile as compared to the Gallup database or above the mean score of the Health First overall aggregate.
• Performs annual performance reviews of all staff members and submits documentation in a timely manner

Quality/No Harm: 

• Participates in identifying and defining opportunities for improving departmental performance, educating staff with regard to such opportunities, and gathering data for monitoring progress.
• Promotes the Rehab Services department and personal professional development by involvement in hospital, committee, professional association and/or community activities.
• Identifies, mediates and resolves disciplinary issues involving either individual staff members or work groups.
• Provides a forum for information distribution, discussion and feedback by organizing and conducting staff meetings on a regular basis with an established agenda.
• Participates in direct patient care as determined by clinic demand and availability.

Customer Experience: 

• Collaborates with other managers/supervisors to identify and resolve problems, coordinate staffing and maximize departmental effectiveness.

Stewardship: 

• Contributes to the development of annual budget for area, and achieves financial performance with volume adjusted budget.

QUALIFICATIONS REQUIRED:

• Graduate of an accredited professional program
• Masters degree preferred and a minimum of 3 years experience
• Licensed by the State of Florida
• Demonstrates competence in assigned area.
• Demonstrates good oral and written communication skills.
• Demonstrates the ability to relate well with all customers.
• Ability to prioritize and organize to maximize quality, value, and service.
• Must hold current AHA BLS Healthcare Provider Completion Card prior to start date and maintain.
• Demonstrates ability to conduct meetings and speak in front of groups.
• Demonstrates an understanding of Health Care Administration, including care trends and reimbursement issues.
• Throughout professional career, has demonstrated desire for professional growth by project/program participation and attendance at educational programs.

PHYSICAL DEMANDS:

• Knowledge and use of proper lifting and body mechanics.
• Must be able to assist in lifting, standing, and supporting patients.
• Able to bend and stoop as patient care requires.
• The Rehabilitative Services position requires the individual to perform lifting tasks in the following weight and frequencies:
• Lbs.                 0-20             21-40           more than 40 

% of the Day          34-66             1-33              1-33

Reps/Day            33-200             1-32              1-32

MENTAL DEMANDS:

• Problem solving skills
• Decision making skills
• Able to respond and interact with all people
• Able to conceptualize program planning and assist in implementation
• Able to handle multiple tasks efficiently and effectively
• Able to communicate with others appropriately at all levels

ABOUT HEALTH FIRST

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.