Pharmacy Technician Trainee - Pharmacy

Position Summary:

To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship, this role is working only under the direct supervision of a registered pharmacist. The trainee will not perform duties that can only be legally performed by a registered pharmacist. The individual will support the Pharmacy Department as training for state licensure is achieved through a formal curriculum.

Primary Accountabilities:

Successfully complete a structured Technician Training Program to become a licensed Pharmacy Technician in the state of Florida within a 90-day timeframe. Must become proficient in the following topics:

• Understand pharmacy laws and rules in compliance with state guidelines.
• Understand patient confidentiality to protect privacy.
• Understand pharmaceutical calculations and conversions.
• Understand receipt and data input of prescription(s) from customer.
• Understand components of a patient medication profile.
• Understand the importance of being organized to promote safety and efficiency.
• Understand the pharmacy inventory system; to include cycle counts, expiration date checks, stock rotation, ordering and receiving.
• Learn the pharmacy systems that are required for throughput.
• Learn the processing steps for prescription preparation.
• Learn proper telephone etiquette to provide quality customer service.
• Learn aseptic techniques for sterile medication compounding.
• Learn how to process medication orders for insurance payment.

QUALIFICATIONS REQUIRED:

• Education: High School Diploma/GED or equivalent
• Work Experience: Customer service experience preferred; cashier experience preferred.
• Licensure: N/A
• Certification: N/A
• Knowledge, Skills, Ability:

• Patience, positive attitude, cooperation, works well with others, friendly, problem solving skills, analytical skills, attention to detail - thoroughness.
• Attention to accuracy, organized, good communications skills (orally and in writing), ability to handle and work well under stress.
• Good listening skills, good social skills, perform multiple tasks at one time, and are able to make quick accurate decisions.
• Ability to evaluate medical literature.

PHYSICAL DEMANDS:

• Repetitive use of hands and fingers. Good hand and wrist dexterity to enable typing and/or computer work for 8-10 hours/day.
• Good eyesight to read labels/prescriptions, graduated containers of fluids, to count tabs, capsules.
• Good hearing to understand phone instructions/orders, customers, and those in which the position depends.
• Ability to work in noisy distracting atmosphere, to handle frequent interruptions, to adapt to changes in workload and work schedule.
• Handle large volumes of work for long periods of time.
• Walk, bend, stoop, twist, sit, and stand for long periods of time, 8-10 hours a day.
• May require lifting and carrying light loads (Up to 40 lbs.).

ABOUT HEALTH FIRST

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.