ED Tech I - Emergency Department

POSITION SUMMARY

The Emergency Department (ED) Technician assists clinical professionals in providing direct patient care under the direction and supervision of a Registered Nurse (RN). The ED Technician performs basic clinical and technical duties, ensuring safe, efficient, and compassionate delivery of care to all patients within the Emergency Department.

PRIMARY ACCOUNTABILITIES

• Collects, records, and reports accurate patient information, while providing routine procedures and basic care to patients in a clean and safe environment as directed by an RN
• Provides service to patients and families with sensitivity and respect for their expectations, age, cultural and individual needs.
• Responds to call lights and completes other assigned tasks in a timely manner.
• Adheres to department service standards such as purposeful rounding, bedside shift report, and white board management to enhance customer communication.
• Communicates effectively with all members of the healthcare team to promote effective team functioning, additionally seeking feedback and coaching to improve customer experience.
• Contributes to the customer experience goals as evidenced by positive patient experience scores, comments and other written compliments.
• Accesses rooms that contain IV solutions, authorized medications and supplies occasionally as directed for patient care accountabilities.
• Complies to National Patient Safety Goals (i.e. use of two patient identifiers) when accessing patient information and in performing job duties.

MINIMUM QUALIFICATIONS

• Education:

• High School Diploma or equivalent.
• Any one of the following:
• Graduate of Emergency Medical Technician (EMT) Course OR
• Completion of First Semester in a RN or LPN Program.

• Work Experience: None
• Licensure: For EMTs: EMT Certification in the State of Florida.
• Certification: American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card prior to start date and maintained.
• Work Experience In Lieu of Licensure: Previous experience as a ED Technician or Certified Nursing Assistant, or Nurse Tech.
• Skills/Knowledge/Abilities:

• Exemplifies dependability, reliability, and flexibility in assisting other associates and maintaining productivity.
• Demonstrates personal accountability in economically using and caring for equipment and supplies.
• Must meet unit-specific care requirements.
• Ability to speak and understand verbal and written instructions in the English language
• Aptitude to focus and prioritize multiple activities.

PHYSICAL REQUIREMENTS

• Physically agile; may require walking, standing, running, bending, stooping, kneeling, climbing, or crouching frequently.
• May occasionally include lifting or moving objects up to 50 pounds, with or without assistance.
• May require moving in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders, or overhead.
• May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift.
• May be exposed to inside and outside environments with varied temperatures, air quality, lighting, and/or low to loud noise.
• May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC guidelines.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• Workspace may vary from open to confined.
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

ABOUT HEALTH FIRST

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.