What are the responsibilities and job description for the Reimbursement Customer Advocat position at Health Care Service Corporation?
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
This Position Is Responsible For Answering Customer Calls. Researching Cases For Potential Third Party Involvement. Documenting Information On Appropriate Recovery System. Reviewing And Distributing Voicemail Messages And Correspondence To The Appropriate Area; Preparing Form Letters. Reviewing Claims For Payment Relating To An Accident. Spending Approximately 90 Of The Scheduled Time On The Phone According To Business Need. Referral Preference Given To Applicants Able To Take And Meet Testing Criteria.
JOB REQUIREMENTS: * High School Diploma or GED. * 2 years Customer Service experience. * Analytical skills and organizational skills. * Decision making skills. * Clear and concise verbal and written communication skills. * Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks. PREFERRED JOB REQUIREMENTS: * Referral preference given to applicants able to take and meet testing criteria. * PC proficiency to include Word, Excel, PowerPoint and Lotus Notes.
Compensation: $17.75 - $28.39
Exact compensation may vary based on skills, experience, and location
HCSC Employment Statement
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
To learn more about available benefits, please click https://careers.hcsc.com/totalrewards
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
This Position Is Responsible For Answering Customer Calls. Researching Cases For Potential Third Party Involvement. Documenting Information On Appropriate Recovery System. Reviewing And Distributing Voicemail Messages And Correspondence To The Appropriate Area; Preparing Form Letters. Reviewing Claims For Payment Relating To An Accident. Spending Approximately 90 Of The Scheduled Time On The Phone According To Business Need. Referral Preference Given To Applicants Able To Take And Meet Testing Criteria.
JOB REQUIREMENTS: * High School Diploma or GED. * 2 years Customer Service experience. * Analytical skills and organizational skills. * Decision making skills. * Clear and concise verbal and written communication skills. * Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks. PREFERRED JOB REQUIREMENTS: * Referral preference given to applicants able to take and meet testing criteria. * PC proficiency to include Word, Excel, PowerPoint and Lotus Notes.
Compensation: $17.75 - $28.39
Exact compensation may vary based on skills, experience, and location
HCSC Employment Statement
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
To learn more about available benefits, please click https://careers.hcsc.com/totalrewards
Salary : $18 - $28