What are the responsibilities and job description for the HR Service Center Rep I - REMOTE position at Health Care Service Corporation?
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
BASIC FUNCTION Under supervision this position is responsible for providing timely and accurate service to customers (primarily active employees) by assisting in processing HR documents, i.e. benefit, salary, and status changes. Providing information on a wide range of human resources programs and services (via phone, chat, AskHR cases) and by the expeditious referral of more complex issues and sensitive inquiries to the appropriate area for resolution including, but not limited to, benefits, leaves of absence, payroll, HR policy, training, work life programs, etc. NOTE: this role will be remote after the in-person, mandatory six-to-eight week training session is successfully completed.
Job Requirements
Compensation: $17.75 - $28.39
Exact compensation may vary based on skills, experience, and location
HCSC Employment Statement
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
To learn more about available benefits, please click https://careers.hcsc.com/totalrewards
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
BASIC FUNCTION Under supervision this position is responsible for providing timely and accurate service to customers (primarily active employees) by assisting in processing HR documents, i.e. benefit, salary, and status changes. Providing information on a wide range of human resources programs and services (via phone, chat, AskHR cases) and by the expeditious referral of more complex issues and sensitive inquiries to the appropriate area for resolution including, but not limited to, benefits, leaves of absence, payroll, HR policy, training, work life programs, etc. NOTE: this role will be remote after the in-person, mandatory six-to-eight week training session is successfully completed.
Job Requirements
- High School diploma or GED.
- 9 months customer services or administrative support experience in a corporate environment.
- 6 months experience utilizing Office software packages, i.e., Word, Excel, PowerPoint, etc.
- 10-key calculator experience and an aptitude for math.
- Experience utilizing email.
- Service oriented and has desire to assist the customer.
- Clear and concise verbal and written communication skills.
- High degree of confidentially.
- Organized and detailed oriented.
- Team player in a high paced team environment.
- Ability to handle high stress and high volume situations where time is of the essence.
- Experience using Workday.
Compensation: $17.75 - $28.39
Exact compensation may vary based on skills, experience, and location
HCSC Employment Statement
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
To learn more about available benefits, please click https://careers.hcsc.com/totalrewards
Salary : $18 - $28