What are the responsibilities and job description for the ENA Strategic Acct Mgr I position at Health Care Service Corporation?
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
This position is responsible for partnering with assigned account executive in all aspects of retaining and growing enterprise national accounts. Responsible for ongoing service strategy and ensuring client satisfaction. Ability and willingness to travel, including overnight stays as needed. Duties/Responsibilities: *Retention and Penetration: Partner with Account Executive in preparation of documents in order to retain and build account membership and identify cross-sell opportunities. *Assist in Strategy Development: Maintain understanding of client strategy and articulate strategy to internal constituents. *Service Strategy: Develop and execute internal and external service strategy; includes participating in client service meetings and identifying service enhancement recommendations. *Relationship Management: Partner with Account Executive in developing and expanding client relationships. *Implementation: Collaborate with CIC for successful account implementation of renewals and off-cycle changes. *Reporting: Maintain Salesforce database with account information and facilitate the development of reports to meet client needs and internal requests. *Account and Opportunity Planning: Partner with Account Executive in preparation of reports and documentation to identify innovative product solutions and cross-selling opportunities. *Industry/Marketplace Awareness: Maintain an understanding of HCSC products and services, healthcare reform, competitive landscape, and implications on clients. *Maintain general agent insurance license.
Required Job Qualifications
Exact compensation may vary based on skills, experience, and location
HCSC Employment Statement
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
To learn more about available benefits, please click https://careers.hcsc.com/totalrewards
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
This position is responsible for partnering with assigned account executive in all aspects of retaining and growing enterprise national accounts. Responsible for ongoing service strategy and ensuring client satisfaction. Ability and willingness to travel, including overnight stays as needed. Duties/Responsibilities: *Retention and Penetration: Partner with Account Executive in preparation of documents in order to retain and build account membership and identify cross-sell opportunities. *Assist in Strategy Development: Maintain understanding of client strategy and articulate strategy to internal constituents. *Service Strategy: Develop and execute internal and external service strategy; includes participating in client service meetings and identifying service enhancement recommendations. *Relationship Management: Partner with Account Executive in developing and expanding client relationships. *Implementation: Collaborate with CIC for successful account implementation of renewals and off-cycle changes. *Reporting: Maintain Salesforce database with account information and facilitate the development of reports to meet client needs and internal requests. *Account and Opportunity Planning: Partner with Account Executive in preparation of reports and documentation to identify innovative product solutions and cross-selling opportunities. *Industry/Marketplace Awareness: Maintain an understanding of HCSC products and services, healthcare reform, competitive landscape, and implications on clients. *Maintain general agent insurance license.
Required Job Qualifications
- Bachelor degree and 2 years in Healthcare operations handling independent work OR 6 years of experience in Healthcare operations handling independent work.
- Possess current state general agent insurance license or obtain general agent insurance license within 90 days of starting in the role.
- Organization/project implementation skills.
- Verbal and written communications skills to work with customer representatives, customers, brokers and across internal departments.
- Knowledge of health insurance products and the industry.
- PC proficiency to include Word, Excel and PowerPoint.
- Analytical skills.
- Ability and willingness to travel, including overnight stays as needed.
- Bachelor degree.
- Experience servicing accounts and working with brokers.
- Knowledge of salesforce.com or applicable sales database.
- Presentation skills
- Initiative
- Strong foundation in medical field
Exact compensation may vary based on skills, experience, and location
HCSC Employment Statement
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
To learn more about available benefits, please click https://careers.hcsc.com/totalrewards
Salary : $66,400 - $99,600