Demo

Registration and Care Coordinator

Health Brigade Medical Clinic (formerly Fan Free Clinic)
Richmond, VA Full Time
POSTED ON 10/17/2026
AVAILABLE BEFORE 2/13/2027

Registration and Care Coordinator

Health Brigade is seeking a full-time on-site Registration & Care Coordinator (RCC) for our Medical Clinic (MC). This position is responsible for providing direction and oversight to direct line staff and programs where patient navigation and care coordination impacts patient experience. This includes receptionists, patient registration, patient referrals, and scheduling. The RCC ensures patients’ experience of care coordination is trauma informed, low barrier, high quality, equitable, and empowering. As a member of the MC team, the RCC collaborates with clinic leadership and other team members and works across disciplines and departments to ensure quality care and continuity of services.

Education and experience:

Bachelor’s degree in Social Work or other related health/human service field. Minimum 3 years’ experience in human services and/or a medical setting, including managerial experience. Bilingual preferred (English/Spanish).

Skills and Abilities

· Knowledge of public benefits systems (including Medicaid), referral resources, and practical experience with patient navigation and care coordination

· Strong written, verbal, and electronic communication skills

· Proficient computer skills including Windows based office technologies, email and electronic medical records

· Strong organizational skills and attention to detail

· Strong interpersonal and healthy conflict management skills

· Commitment to Diversity, Equity, and Inclusion

· Must have reliable transportation

Employees must be able to work collaboratively with a variety of staff within the organization. Health Brigade expects individuals to have a strong work ethic and commitment to our mission and values. Must be able to work in a team environment as well as independently. The successful candidate must possess skills that support and enable sound decision making.

COMPENSATION

Compensation - $50,000 annual. Full benefit package with generous PTO and holiday schedule, flexible work environment. This position requires in person work at the office during regular business hours.

TO APPLY

1. Provide resume and a list of three professional references to pfoster@healthbrigade.org

2. Complete the application at https://forms.cloud.microsoft/pages/responsepage.aspx?id=p0qiNML8pEyufBi_0vTYo7bV92DLCO1GoxuVPFhoZsxUMUxVT0cyODAyT01OQUdDR1M0RUxCTDBLVy4u&route=shorturl

Any resume sent without the accompanying application will not be considered.

No phone calls please. Application deadline: Oct 31, 2025

Workplace health and safety are paramount at Health Brigade. Therefore, it is mandatory for working or volunteering at Health Brigade that you provide verification of the following prior to your first day at Health Brigade:

  • Verification of last flu vaccine
  • Verification of TB screening within the past 12 months
  • Verification of COVID vaccine

If you are offered a position as an employee, and you have not met the health requirements, a consult with Health Brigade’s Medical Director will be required to develop a plan toward adherence. This may result in delay of your planned start date for service.

Health Brigade is an Equal Opportunity Employer. For more information go www.healthbrigade.org.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $50,000

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