What are the responsibilities and job description for the Receptionist – Lincoln position at Health Access Network (HAN)?
Position Location: Lincoln
Hours: Full time – 40 hrs./wk.
Schedule:
Monday: Behavioral Health 6:45 – 5:15
Tuesday: Check-In 6:45 – 5:15
Wednesday: Off
Thursday: Walk-In-Care 6:45 – 5:15
Friday: Check-In 6:45 – 5:15
Primary duties:
Greet patients and visitors with professional and high-quality customer service.
Answer telephone and refers calls as appropriate.
Create accurate and complete messages for the providers and support staff.
Utilize the electronic medical record for documentation for all patient interaction.
Collect, verify, and input all pertinent patient demographics into the electronic medical record at each concurrent visit making necessary changes if needed, including insurance and responsible party information.
Ensure patients have completed updated Demographics every 365 days or sooner if updates are needed.
If appropriate, contact the on-call provider regarding after-hours messages.
Scan patient documents and process digital faxes.
Assess whether patients have cultural or linguistic barriers and arrange for an interpreter if needed.
Review appointment history and follow up as needed.
Provide cross-coverage for other receptionists.
Other duties as assigned.
Qualifications:
Must have excellent customer service skills
Must be proficient with computers
Must be able to multitask and work in a fast-paced environment
Health care reception experience preferred
Responsible to: Administrative Coordinator
Interested candidates click here to complete our online employment application and submit a resume.
POST DATE: 06/23/2026
Hours: Full time – 40 hrs./wk.
Schedule:
Monday: Behavioral Health 6:45 – 5:15
Tuesday: Check-In 6:45 – 5:15
Wednesday: Off
Thursday: Walk-In-Care 6:45 – 5:15
Friday: Check-In 6:45 – 5:15
Primary duties:
Greet patients and visitors with professional and high-quality customer service.
Answer telephone and refers calls as appropriate.
Create accurate and complete messages for the providers and support staff.
Utilize the electronic medical record for documentation for all patient interaction.
Collect, verify, and input all pertinent patient demographics into the electronic medical record at each concurrent visit making necessary changes if needed, including insurance and responsible party information.
Ensure patients have completed updated Demographics every 365 days or sooner if updates are needed.
If appropriate, contact the on-call provider regarding after-hours messages.
Scan patient documents and process digital faxes.
Assess whether patients have cultural or linguistic barriers and arrange for an interpreter if needed.
Review appointment history and follow up as needed.
Provide cross-coverage for other receptionists.
Other duties as assigned.
Qualifications:
Must have excellent customer service skills
Must be proficient with computers
Must be able to multitask and work in a fast-paced environment
Health care reception experience preferred
Responsible to: Administrative Coordinator
Interested candidates click here to complete our online employment application and submit a resume.
POST DATE: 06/23/2026