Behavioral Health Support Specialist

ABOUT HL7N

We are a residential treatment center for youth with co-occurring substance use and mental health disorders, offering outpatient behavioral health and on-site medical services. Located on 55 peaceful acres, we provide a safe, supportive environment grounded in traditional, cultural, and spiritual values. Our holistic program blends Indigenous teachings with evidence-based practices to support healing, growth, and resilience in both Native and non-Native youth, fostering respect, honesty, generosity, and cultural identity.

POSITION SUMMARY

The Behavioral Health Support Specialist provides 24/7 resident-centered care by facilitating, participating, and monitoring the residents with co-occurring disorders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Effectively redirect behaviors involving risk of physical harm to self or others or the destruction of property.
• Successfully completes daily written reports within the Electronic Health Records (EHR) system for each client, documenting client successes and concerning behaviors.
• Provides on-going assessments of progress.
• Creates general strategies for behavior assessment.
• Facilitates conflict resolution and crisis intervention.
• Works to avoid coercive interventions from invitations to escalate or enter into conflict around insignificant behaviors.
• Models direct and clear communications with peers, clients and supervisors encompassing cultural awareness and respectfulness of differences.
• Establish a helping relationship with the person receiving services by demonstrating empathy, respect and genuineness in order to build trust.
• Acts in a professional and ethical manner presenting a professional image in appearance, communications and demeanor.
• Adheres to Agency scheduling policy, follows program activity schedules; committed to personal professional development; and recognizes the importance of self-care.
• Assists in gathering information about basic and community living of the person receiving services to be used in assessment process, implement designation interventions and behavioral management programs.
• Communicate with supervisor and established chain of command regarding daily operations and/or incidents; document all required information in a clear, legible, timely, concise and accurate manner.
• Works closely with the multi-disciplinary team to assess client's behaviors and create a specially designed treatment plan and then implements it.
• Demonstrates positive engagements with residents reinforcing proactive behaviors.
• Seeks to participate in effective leadership approaches and training to enhance job skills, seeking opportunities to mentor new staff. Provides positive leadership and remains clam under pressure.

MINIMUM QUALIFICATIONS

Candidates must meet the minimum educational and experience requirements for the position and demonstrate proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and other relevant applications.

• High school diploma or general education degree (GED); and one-year related experience and/or training; or equivalent combination of education and experience.
• Successful completion of the Residential Child and Youth Care Professional (RCYCP) training preferred; may be obtained through on the job training at the Healing Lodge at no cost to the employee
• Possesses flexibility with frequent interruptions.
• Is knowledgeable in a wide range of high-risk adolescent with substance abuse and addiction.
• Has the capability of adapting to a wide range of physical, emotional, social, and/or spiritual well-being.
• Ability to deescalate youths in crisis, use motivational interviewing techniques to engage with residents.
• Possesses empathy with distraught residents.
• Maintains flexibility with employees shift tasks and priorities.
• Possesses strong skill set of concentration and attention to detail.
• Maintain positive and supportive professional work attitude towards the agency and personnel, submit concerns or constructive suggestions to direct supervisor.
• Minimum 21 years of age
• Must become CPR/First Aid Certified within 90 days
• Must have a current driver’s license with a good driving record.

PHYSICAL DEMAND
While performing the duties of this position, the employee may be required to stand, walk, or sit for extended periods; bend, stoop, or crouch; lift and/or move up to 10 pounds; use hands to handle or feel objects and reach with arms; and communicate clearly and effectively in person and by phone. Specific vision abilities include close vision and the ability to adjust focus. Occasional extended hours or weekend work may be required.

WORK ENVIRONMENT
Work is typically performed in an indoor, collaborative setting. The noise level is moderate, and interactions frequently involve communication and teamwork beyond basic work instructions.

EMPLOYEE BENEFITS

For full-time employees (30 hours per week), HL7N provides a comprehensive benefits package designed to promote health, well-being, and financial stability. These benefits reflect our commitment to supporting and valuing our team members.

• 100% medical, dental and vision insurance premium is paid by HL7N first of the month after 60 days of employment.
• Up to $6,000 health reimbursement annually via Navia Debit Card for eligible medical, dental, and vision expenses.
• $75,000 life insurance policy and disability benefits, 100% employer-paid after 90 days (FT EE).
• 22 days of paid time off (PTO) annually, plus 12 paid holidays and up to 8 sick days per year (after 90 day probationary period). Employees are eligible for a Wellness Week after one year of employment.
• Employees are eligible for a 403(b) Retirement Plan with up to a 6% employer contribution after 12 months of employment, contingent upon working at least 1,000 hours.
• HL7N qualifies for the Public Service Loan Forgiveness (PSLF) program.

ADDITIONAL INFORMATION

This job description is not intended to list all duties or limit responsibilities. The Healing Lodge reserves the right to modify duties, responsibilities, or requirements as necessary. Every employee is expected to contribute to the success of the organization by performing assigned tasks and assisting as needed.

EQUAL OPPORTUNITY EMPLOYMENT

The Healing Lodge of the Seven Nations is an equal opportunity employer and a drug-free workplace. As a tribal organization operating with an agreement with the Indian Health Services (IHS) and pursuant to our Board’s direction, the Healing Lodge of the Seven Nations is required by law to provide absolute preference in employment to American Indians and Alaska Natives who are enrolled in a federally recognized tribe as defined by the Secretary of the Interior. Proof of tribal enrollment is required for Indian Preference consideration.