What are the responsibilities and job description for the Field Interviewer position at Headway Workforce Solutions?
Seeking outgoing individuals with flexible schedules who enjoy working with the public in-person and who have research/interviewing experience or background in social work, nursing or other health care experience.
As a Field Interviewer, you will schedule your appointments from home and collect data from one adult (the parent or guardian) and one child in family homes. The study focuses on assessing the effects of housing and neighborhood on health and other outcomes. In addition to conducting survey interviews, the data collection will include taking measurements such as height and weight, blood pressure, and A1c blood tests.
Responsibilities
of a Field Interviewer:
- Follow all project specifications and
protocols
- Conduct computer-based interviews in-person
with a high degree of accuracy and integrity
- Conduct locating activities online and
in-person when Respondents are difficult to reach
- Regularly report to assigned Field Manager
- Exercise courtesy and professionalism to all
Respondents
- Maintain confidentiality of all collected data
- Other duties as assigned by manager
Requirements of a Field Interviewer
- High School Diploma or the equivalent
- Good working knowledge of computers and strong
typing skills
- Must have home wireless internet
- Must have own reliable vehicle and vehicle
insurance
- This position requires candidates to consent
to the performance of a background check
Qualifications
of a Field Interviewer
- Two years of experience interviewing or in
customer service
- Both English and Spanish fluency is a plus
- Exceptional reading, verbal, and listening
skills with the ability to multi-task
- The ability to speak with Respondents using a
tablet and keyboard to record responses
- Willingness to work in-person to locate
selected households/Respondents and schedule appointments and conduct
interviews
- Courteous with good communication skills and
“people” skills
- Positive and self-motivated demeanor
- Prior Field Research/Interviewing experience a
plus
Additional
Information:
Hours and
Training
- Must be available at least 20 hours per week –
including some daytime and some evening hours during the week as well as on
weekends when Respondents may be available
- May work up to 40 hours in a week, based on
the availability of work and project needs
- Project training is paid and will consist of
approximately 8 hours of computer self-study at home, as well as an approximately 4-day
in-person training to be conducted in the Cambridge, MA area, shortly after being hired for the position in March but exact date and time TBD.
- Respondent compensation: As a “thank you” for
their participation and completing the interviews and various health metrics, Respondents
could receive up to $150 in incentives.
Physical
Requirements:
The
physical demands described here are representative of those that an employee
must meet to perform the essential functions of this job successfully.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
- Ability to speak clearly and document
responses accurately using electronic systems to be made available to you
- Lift and carry a tablet, health equipment
including height and weight scales, blood pressure monitor, phone, paperwork
and carrying case—approximately 25 pounds
- Sit, stand, and walk, potentially up and down
stairs most days on the job
About
Headway - Headway Workforce Solutions is a leading B2B (Business to Business)
provider of workforce solutions with an array of contract-based integrated
services and national staffing solutions. Passionate about our work and
dedicated to our clients, we are committed to exceeding expectations in the
human capital service sector. To learn more about us visit: www.headwaywfs.com
Headway
Workforce Solutions provides equal employment opportunities (EEO) to all
employees and applicants for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender identity,
disability, genetics, or protected veteran status. In addition to federal law
requirements, Headway Workforce Solutions complies with applicable state and
local laws governing nondiscrimination in employment in every location in which
the company has facilities. This policy applies to all terms and conditions of
employment, including recruiting, hiring, placement, promotion, termination,
layoff, recall, transfer, leaves of absence, compensation, training, tuition
assistance, education, social recreation programs and benefits.
Salary : $5 - $30