Relief House Manager

Heading Home's mission is to prevent and end homelessness. Through personalized support and shelter, as well as larger advocacy and affordable housing work, we provide stability and foster the independence every family and individual needs to thrive.

Founded in 1974, Heading Home is a leading provider of housing and support services for low and extremely low-income individuals and families currently or formerly experiencing homelessness in Eastern Massachusetts. For over 50 years, we have successfully helped thousands of people end their homelessness.

As an agency, our services are diverse; we provide emergency, transitional, permanent and affordable housing, and support services, to low-income individuals and families.

We are proud to share that for 17 years running, 90% of Heading Home's clients retained permanent housing. Last year, 97% of Heading Home clients remained housed after one year.

Job Title: Relief House Manager
Reports To: Program Coordinator
Location: Lawrence, MA
Position Type: Part-Time, Non-Exempt

Overview:

The Relief House Manager runs the Shelter program under the supervision of the Program Manager/Coordinator. Relief House Managers are responsible for ensuring that the house runs smoothly according to the program guidelines and structure. They are available to the residents for support and are responsible for enforcing all of the rules and policies of the house.

Responsibilities / Essential Job Functions:

• Manages the operations of the program during the evening and weekends
• Responsible for admitting residents as they enter shelter with Heading Home, and ensuring the appropriateness of each resident for placement at the Shelter
• Responsible for making supplies available
• Reads and updates staff logs with any and all-important information that occurs during their shift
• Maintains appropriate logs of evening and weekend activities
• Attends scheduled staff meetings
• Adheres to all agency and program policies, procedures and rules

Equal Employment Opportunity Statement

Heading Home, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Work Environment (should include noise level, physical demands such as bending, sitting, lifting) Example: 

Cubicle space within large office building; prolonged sitting at a desk and working on a computer, OR, requires equal amounts of sitting and standing, must be able to climb stairs. Office is open to the public and visitors only by appointment. Position requires a minimum of four days onsite. Office is climate controlled with heat and air conditioning.