What are the responsibilities and job description for the Medical Check Out Receptionist and Medical Records Custodian position at Headache & Pain Center?
MUST BE BILINGUAL IN SPANISH AND ENGLISH
The Check-Out & Medical Records Custodian is responsible for supporting the day-to-day administrative operations of the practice, including patient check-out, referral coordination, scheduling assistance and medical records management. This role requires excellent communication skills, strong attention to detail, and the ability to work in a fast-paced environment.
Patient Check-Out & Scheduling
- Complete patient check-out workflow efficiently and professionally
- Schedule follow-up appointments, imaging and diagnostic tests
- Collect payments, verify demographics, and ensure next steps are clearly communicated to patients
- Manage daily schedules and confirm appointments
Referral & Correspondence Coordination
- Send outgoing referrals to specialists, imaging centers, and therapy providers
- Request medical records, consult notes, and reports from external providers
- Track pending referrals and ensure all documentation is received in a timely manner
Medical Records Custodian Duties
- Maintain and organize patient charts in compliance with HIPAA and practice protocols
- Process medical records requests from patients, attorneys, insurance companies, and other entities
- Prepare, scan, upload, and archive patient records accurately
- Serve as the custodian of records and ensure release forms, authorizations, and logs are properly handled
Schedule & Compensation
- Monday–Friday, 9am-5pm
- Competitive hourly rate based on experience
- Benefits available after waiting period (PTO, holidays, potential health stipend)
- Career growth opportunities within the practice
Interested candidates should submit their resume describing their experience in medical administration and records management.
Job Type: Full-time
Pay: $16.50 - $18.50 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Experience:
- Front Office: 2 years (Required)
Language:
- Spanish (Required)
Work Location: In person
Salary : $17 - $19