Medical Receptionist/Insurance Specialist

Job Summary:

We are seeking an experienced Medical Receptionist/Insurance Specialist to join our healthcare team. We are a relatively new office serving patients with head and neck injuries in Coeur d'Alene and its surrounding communities. The Medical Receptionist/Insurance Specialist performs a variety of duties including greeting patients and visitors, scheduling appointments, answering and routing calls, verifying insurance and demographic information, obtaining prior authorizations and collecting payments. They will ensure that patient charts are processed, documents are scanned, and paperwork is reconciled as needed. The reception area is to be kept clean with front doors locked and unlocked per business hours. They are also responsible for other related duties as assigned.

Responsibilities:

- Greet patients and visitors in a professional and courteous manner

- Answer phone calls and direct them appropriately

- Schedule patient appointments and follow-ups

- Verify patient insurance information and demographics

- Submitting and obtaining prior authorizations

- Maintain electronic medical records accurately

- Assist with billing and coding tasks as needed

Preferred Qualifications:

- Previous experience as a Medical Receptionist, Insurance Specialist or in a similar role

- Familiarity with billing, ICD-10 Codes, as well as navigating insurance websites

- Experience with obtaining prior authorizations

- Knowledge of medical terminology and procedures

- Proficiency in medical scheduling software (e.g., Epic, Tebra )

- Understanding of HIPAA regulations and patient confidentiality

- Strong communication skills and ability to handle phone systems effectively

This position offers the opportunity to work in a close-knit and collaborative medical environment, utilizing your organizational skills and medical knowledge to provide exceptional patient care. Being a positive and supportive team member is also essential in this position. If you are interested in working with our community, we encourage you to apply for this rewarding position.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 18 – 25 per week

Benefits:

• Flexible schedule

Medical Specialty:

• Sports Medicine

Schedule:

• Day shift
• Monday to Friday
• No nights

Ability to Commute:

• Coeur d'Alene, ID 83814 (Required)

Ability to Relocate:

• Coeur d'Alene, ID 83814: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20