Quality Assurance Coordinator (OPWDD)

Looking for a Monday through Friday Schedule?

Interested in learning a new transferable skill?

Ready to join a growing organization?

Head Injury Association (HIA) is a not-for-profit organization committed to increasing public awareness of the effects of Traumatic Brain Injury (TBI) and Intellectual and Developmental Disabilities (IDD). HIA’s mission is to maximize potential among survivors of TBI and individuals with IDD by providing residential and community-based programs to help them achieve four (4) valued outcomes: Individualization, <>, Integration, and Productivity. We strive, by political and educational means, to ensure that all individuals served by Head Injury Association receive the necessary medical, rehabilitation, vocational and recreational supports available and are able to live with dignity in a comfortable and accessible environment within their community.

The Quality Assurance Coordinator role conducts investigations of incidents, completes investigation report, audits records in a variety of areas. Overall, this role ensures the quality of care of people receiving services from the Agency via, compliance with agency policies and procedures and OPWDD regulations.

The Head Injury Association is looking for a Quality Assurance Coordinator who will work with each program to provide support and assistance in implementation of the recommendations based upon the outcome of each survey. The QA Coordinator will serve as an agency resource regarding OPWDD and DOH regulations and provide clarification in the interpretation and application of regulations as related to program.

Job Responsibilities:

• Investigate incidents and allegations of abuse: Interview staff, analyze information obtained during investigations, complete investigation reports, identify systemic issues, and provide recommendations to programs for corrective measures.
• Maintain and manage incident and audit files according to regulatory standards.
• Ensure all notifications of incidents comply with regulations, including uploading investigation files to oversight agencies.
• The QA Coordinator will serve as an agency resource regarding OPWDD and DOH regulations and provide clarification in the interpretation and application of regulations as related to program
• Provide general and specific training for agency staff on incident related, quality assurance/compliance topics.
• Communicate with oversight agencies and provide information/documentation related to investigations as needed.
• Possess Strong communication, written, and analytical skills; ability to work effectively with all levels of management and staff;
• Be Highly organized and detail oriented; Strict confidentiality is required;
• Perform additional responsibilities as requested by the supervisor.

Job Recruitments:

• High School Diploma 3 years OPWDD Experience
• Associates 2 years OPWDD Experience
• Bachelors 1year OPWDD Experience
• Must have valid NYS Driver's License in good standing
• Proficiency with Microsoft Word and Excel

Head Injury Association is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment in decided based on qualifications, merit, and business need.

Job Type: Full-time

Pay: $58,000.00 - $62,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $58,000 - $62,000