Operations Manager

Head Hunter Inc. helps growing companies scale faster and smarter by connecting them with world-class offshore talent at a fraction of traditional hiring costs. We specialize in building remote teams that allow businesses to reduce overheads, improve efficiency, and focus on growth.

With a high-volume outbound sales model and a global candidate pool, we are scaling quickly and looking for driven Account Executive to help deliver placements to our clients.

The Role:

As an Operations Manager will play a key role in running the day-to-day backbone of the business. You will oversee finance, compliance, systems, and operational processes to ensure the company runs smoothly as we grow.

This is a hands-on, multi-functional role suited to someone who is detail-oriented, highly organised, and comfortable working across both finance and operations in a scaling startup.

Key Responsibilities:

• Manage international payroll and contractor payments.
• Support sales operations through CRM hygiene, reporting dashboards, and sales commission tracking.
• Lead vendor and subscription management and renewals across CRM, telephony, productivity tools, and job boards, oversee procurement and licensing for SaaS tools and systems.
• Assist with legal, compliance, and HR administration including contracts, onboarding, and company policies.
• Build and document operational processes that drive efficiency and scalability.
• Provide direct support to the CEO on special projects.
• Manage office and remote logistics including equipment orders, access control, and data security.
• Monitor key operational KPIs such as response times, placement cycle time, fill rates, and CRM activity.
• Identify inefficiencies, create SOPs, and implement process improvements.
• Support tactical initiatives including new region setup, and EOR onboarding.
• Run onboarding and offboarding checklists for new hires and contractors.
• Maintain employee and contractor records and manage payroll data submissions.
• Schedule performance reviews and maintain holiday and leave tracking.
• Coordinate training sessions, compliance acknowledgements, and policy updates.
• Maintain and manage contract templates and NDAs, including signature coordination via e-sign platforms.
• Keep company policies (data protection, anti-bribery, expense policy) current and accessible.
• Liaise with legal partners to ensure compliance for international contractors.
• Prepare and issue client invoices, reconcile payments, and manage collections.
• Track monthly operating expenses, flag variances, and monitor upcoming renewals.
• Maintain the centralised budget sheet, cash-flow tracker, and vendor payment calendar.
• Coordinate with accountants on monthly close, tax filings, and legal submissions.

Requirements:

• 1 years of experience in operations, finance, or business management (recruitment, agency, or SaaS experience a plus).
• Strong knowledge of financial processes (invoicing, reconciliations, P&L management).
• Proficiency in tools such as Google Workspace, CRMs (Salesforce, HubSpot), and project management systems.
• Highly organised, detail-oriented, and data-driven.
• Ability to work independently in a fast-paced startup environment.
• Excellent communication skills and stakeholder management.

Compensation:

• Base Salary: $40,000
• Bonus: Performance-based discretionary bonus
• Opportunity for growth into Head of Operation as the company scales

Job Type: Full-time

Pay: $4,000.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off

Work Location: In person

Salary : $40,000