What are the responsibilities and job description for the Team Member - Pop's Lemonade position at Head Hospitality, LCC (dba Cheddar Box, Franklin...?
Job Title: Team Member
Pop's Lemonade is hiring team members! As a team member for Pop’s Lemonade, you will provide the highest level of customer service. You will have the opportunity to work at our beverage truck/trailer located in various areas and sites throughout the Waco community. We are looking for an ideal team player who displays humility, an eagerness to learn, and strong interpersonal and social relationship-building skills. You will prepare and serve the highest quality lemonade while working in a fast-paced, hospitality-driven environment serving customers quickly, cheerfully & excellently.
Required education and experience:
High School Education, GED, or equivalent (preferred)
Food Handlers certificate (Certificate can be obtained during on-the-job training.)
High-Quality Customer Service experience (preferred)
Food Service Work experience (preferred)
Valid Texas Drivers’ License
Skills and Knowledge Requirements:
- * Ability to learn quickly and swiftly implement processes and procedures
- Ability to be a self-starter
- Ability to multitask various duties and responsibilities
- Ability to successfully identify ingredients, follow recipes, and prepare delicious menu items
- Ability to memorize menu, recipes, and FAQs
- Ability to exhibit a genuine personality that is polite, positive, and engaging while providing excellent customer service with a smile
- Ability to use home and commercial kitchen equipment including but not limited to the following: juicers, blenders, mixers, freezer, ice maker, and sharp knives
- Ability to use Square Processing system to process cash and credit card transactions
- Ability to clean by using a variety of cleaning equipment and supplies
- Ability to pay attention to detail
- Ability to report to work as scheduled
Essential Functions:
- Ability to read and follow instructions
- Good verbal communication skills
- Ability to be a good team player
- Ability to operate beverage/beverage preparation equipment
- Ability to understand proper food handling and sanitation procedures
- Ability to implement business city ordinances to minimize the spread of COVID-19
- Ability to drive personal vehicle to and from Pop’s Truck/Trailer to the commercial kitchen
Other Requirements:
- Valid and current auto insurance coverage for personal vehicle
Major Duties and Responsibilities:
- Prepare menu items in a high quality and presentable manner(beverage Prep includes but is not limited to the following: Making lemonade, cutting fruit, and portioning herbs.) Appropriately package and prepare all beverage orders
- Updating manager on duty of Inventory needs and replenishing product and supplies as needed
- Inventory and replenish Pop’s Lemonade merchandise
- Use of personal vehicle to pick up ingredients at commercial kitchen and transport to beverage truck/trailer and unload.
- Clean and sanitize dishes and utensils
- Help / train new team members on how to prepare and serve menu items
- Assist with opening set-up, closing Duties, and thoroughly clean/sanitizing during shifts
- Empty trash and ensure all trash canisters are lined with trash bags
- Assist site manager with duties as requested
- Attend team meetings as instructed
- Assist with and work catering and community events as scheduled
- Other duties as assigned
Physical demands:
- Ability to work in a fast-paced beverage service working environment
- Ability to stand and walk for prolonged periods of time
- Ability to access and navigate all areas of the work environment
- Ability to lift a minimum of 50 pounds at a time
- Ability to physically bend, push, pull, stretch, move hands, wrist, and fingers frequently
- Ability to work in excessive heat and cold in association with the kitchen, outdoor mobile beverage unit, and outdoor beverage tent /canopy environment
- Ability to work agreed-upon hours per week and be available for occasional last-minute events.
Work authorization/security clearance required: Must be eligible to work in the United States.
Employment Perks:
- Friendly and encouraging work environment
- Free meal or Beverage every shift
- Family and Friends Discount of 25% (Must be present with family and friends to receive a discount. Discount is permitted for up to two family /friends per visit. Discount is not valid when working shift)
- Bonuses based on merit, team success, and business success
FLSA Classification: Non-Exempt / At-Will
Reports to: Crew Leader
Base Hourly Rate:
Beginning Hourly Rate: $9.50 per hour Differential Pay: for Shift Leaders Only
Potential Highest Pay: Up to $ 17.00 per hour (DOE)
Tips Eligible: Tips Share for Truck and Trailer Workers Only
Affirmative Action/EEO Statement:
Head Hospitality, LLC (dba Pop’s Lemonade) values diversity and believes in providing equal opportunity in who we hire, train, and promote in all positions without regard to race, color, religion, national origin, sex, age, disability, or any other protected status. We seek to ensure that decisions regarding compensation, promotions, benefits, and/or programs will be in alignment with our value of diversity.
Job Type: Part-time
Pay: $9.50 - $13.00 per hour
Benefits:
- Employee discount
Physical Setting:
- Quick service & fast food restaurant
Schedule:
- Day shift
- Every weekend
- Monday to Friday
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location