What are the responsibilities and job description for the Back Office Medical Assistant position at Head and Neck Associates of OC?
We are an ENT & Allergy practice looking for full-time back office medical assistants. Minimal medical assistant experience required. The ideal candidate must be reliable, detailed oriented, patient friendly, have a strong commitment to excellent patient care, ability to work in a fast-paced environment, must be flexible, and a team player.
Availability:
- Monday to Friday, 8-5pm
Position Summary:
- Rooms patients utilizing best practice MA workflow and maintains patient flow per schedule
- Anticipates patient care needs and consults with provider as needed
- Documents patient information collected, care given and treatment provided as well as charges in a clear and concise manner in EMR
- Assists with patient phone messages/tasks and documents in EMR. Conducts callbacks per provider instruction in an efficient and timely manner, while maintaining proper telephone etiquette
- Organizes, stocks and maintains an orderly, clean and uncluttered work area, including but not limited to exam rooms, procedure rooms and patient care areas
- Prep exam rooms and office procedure setups, and assists with procedures
- Adheres to all safety standards, including but not limited to, equipment maintenance, infection control, universal precautions and use of personal protective equipment as needed for all patient care procedures
- Maintains current knowledge of medications and sterile techniques
- Educates and assists patient with pre-op and post op surgery instructions
Qualifications:
- Minimal medical assistant experience required
- Knowledgeable in EHR, NextGen experience is a plus
- Must have reliable transportation traveling between satellite offices
Our practice offers competitive wages commensurable with experience in addition to health & medical coverage, paid-time off, and 401K plan. Great location next to Mission Viejo Mall, Saddleback College, and Mission Hospital
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Mission Viejo, CA 92691 (Required)
Work Location: In person
Salary : $21 - $25