What are the responsibilities and job description for the Sales Consultant & Support Representative position at HDT?
Join the team that is a leader in engineering, designing and manufacturing of leading-edge military expeditionary products and rugged industrial/commercial products since 1937.
This role is assigned to the territories in the eastern part of the US. Preference will be given to candidates located around Fort Drum, NY or Fort Campbell, KY.
Essential Duties:
- Works in an assigned territory with the primary goal of identifying new business opportunities.
- Meets with decision-makers to analyze product needs and offers solutions
- Develops sales strategies, techniques, and tactics based on customer feedback and the market environment
- Works with Inside Sales and Support teams for the achievement of customer satisfaction
- Conducts daily visits to customers across DOD, DHS, and commercial markets within the specified region.
- Reports on sales data, projections, schedule, results and activities to the Regional Manager
- conduct demonstrations of new products to customers
- Promotes and sells service contracts to enhance the shelf life of currently fielded equipment
- Positions new technology
- Supports customer business team by visiting and establishing relationships with Program Managers in the region
- Ensures that the customer is educated on all HDT product offerings
- Professionally represents HDT in appropriate customer related functions including outings, trade shows, and product demonstrations
- Ensures all data and quotes are entered into Salesforce and updated weekly
- Provides support and conducts training of HDT products that have been sold to customers within the region
- Accountable for and maintains demonstration equipment and all company property issued
- Travel up to 50%, as required
Education/Experience/Other Skills & Abilities:
- BA/BS Degree desired
- Sales experience and knowledge in DOD, DHS and commercial markets
- Military experience a plus
- Ability to prioritize and multi-task in a dynamic sales environment
- Experience in customer service and support
- Ability to work a varied schedule, willing to work overtime when necessary
- Possesses strong interpersonal skills and the ability to work with customers, vendors, employees and managers at all levels within the company
- Possesses strong computer skills with demonstrated proficiency in standard business software packages (e.g., Microsoft Office, Salesforce, SAP)
Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required for this role.