Administrative and Billing Support Specialist

Company Description

HDM Corp., a woman-owned business based in Omaha, NE, is dedicated to developing customized health care administration solutions for its clients nationwide. With a focus on tailoring services to individual Home Health Agency needs, HDM Corp. supports clients in finding better ways to manage health care RCM processes. The company prides itself on innovative, client-centric approaches and a commitment to excellent service. Joining HDM means becoming a part of a company that values collaboration, customization, and impactful solutions and relationships.

Role Description

The Administrative and Billing Support Specialist is a full-time role based in Omaha, NE, with flexibility for some remote work after successful completion of training. Responsibilities include providing administrative assistance to the Operations Manager and Owner, managing billing and invoicing processes, assisting with customer service inquiries, and maintaining accurate records and reports. The role also involves supporting operational processes, ensuring efficiency, and delivering exceptional service to clients.

Qualifications

• Strong Communication and Customer Service skills to effectively interact with clients and team members.
• Proficient Analytical Skills, with the ability to identify and resolve issues accurately and efficiently.
• Experience in Administrative Assistance and organizational tasks to ensure smooth daily operations.
• Basic knowledge and skills in medical claims billing with a preference given to Home Hesth billing experience.
• Proficiency in Microsoft Office Suite, including Excel and Word, for operational and record-keeping tasks.
• Self-motivated with the ability to manage time effectively, prioritize tasks, and meet deadlines.
• High school diploma or equivalent; an associate or bachelor’s degree in business administration or a related field is an advantage.
• Prior experience in the healthcare or administrative support field is a plus.