Manager - Data Analytics

Preferred Qualifications Experience 5 years in data science or advanced analytics, with at least 2 years in a leadership role. Proven track record of deploying machine learning models in commercial contexts (sales, marketing, eCommerce). Familiarity with recommendation systems, churn modeling, and customer lifetime value analytics. Technical Skills Proficiency in Python or R, SQL, and data visualization tools (Tableau, Power BI). Experience with cloud-based ML platforms and MLOps practices. Knowledge of data mining and analytics tools (Adobe Analytics, Adobe Campaign Manager, SAP BI). Business Acumen Strong understanding of commercial strategies and revenue growth levers. Ability to communicate complex analytical concepts to non-technical stakeholders. Education Bachelor’s degree in Data Science, Statistics, Computer Science, or related field (Master’s preferred). Job Summary Responsible for managing team efforts to develop easily repeatable reports and dashboards that allow internal clients to make data-driven decisions. Implements strategies that result in measurable financial returns. Works with various business stakeholders to develop insights and understand customer data. Major Tasks, Responsibilities, and Key Accountabilities Tests, analyzes, and solves data issues to ensure data integrity. Provides technical support for end users of the self-service business intelligence tool. Develops complex reporting dashboards and scorecards. Reports and analyzes data for all areas of the business to drive results and guide business intelligence decisions. Collaborates with Sales, Marketing, Customer Care, and Strategy to target insights and understand customer behavioral data. Provides support to multiple departments to ensure that business intelligence, analytics, and reporting needs are met and delivered through technology, architecture, processes, and tools. Manages project communications between all departments. Communicates directly with team members to monitor scheduled deliverables, relay revision requests, record progress, and address obstacles as needed. Designs and manages multivariate and/or A/B testing for marketing and web evolution. Nature and Scope Solutions require analysis and investigation. Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. Manages a group or team of professional individual contributors and/or indirectly supervises support staff. Work Environment Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel 20% to 50% of the time. Education and Experience Typically requires BS/BA in a related discipline. Generally 7 years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines. Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. At HD Supply, we believe that our core purpose is to improve our associates’ lives and equip them with the tools needed to provide exceptional customer experiences every day. As one of the largest industrial distributors in North America, we enable our customers’ success by consistently delivering what they need, where and when they need it. HD SUPPLY has more than 80 years of experience supporting our customers with leadership positions in the maintenance, repair and operations (MRO). With 44 distribution centers spread across 25 states and two Canadian provinces, HD Supply provides an expansive offering of approximately 200,000 SKUs featuring high-quality, name-brand and proprietary products – all at competitive prices. Combine this with our industry-leading, value-add services – including localized jobsite delivery, will-call and direct-ship options, diversified logistics and innovative solutions – and you can see why our more than 300,000 customers continue to trust HD Supply as their first choice supplier for getting the job done.