What are the responsibilities and job description for the Forklift Parts Procurement Specialist position at HD Construction Equipment Hyundai North America?
Primary Duties
The Parts Procurement Specialist serves as the primary operational and analytical support to the Parts Manager. The position is responsible for analyzing business data, supporting inventory planning, pricing, procurement, reporting, and continuous process improvement.
The Parts Operations Specialist collaborates with the Customer Service Team, Warehouse Operations, Purchasing, Sales, Warranty, and HQ to improve operational efficiency, maintain inventory accuracy, and support strategic business initiatives.
The ideal candidate will be detail-oriented, self-motivated, and thrive in a fast-paced environment. They must possess advanced Microsoft Excel skills, communication skills, and be able to work independently at times.
Essential Duties and Responsibilities
-Serve as the primary analytical and operational support resource for the Parts Manager.
-Analyze inventory performance, sales trends, fill rates, backorders, demand forecasts, and operational KPIs.
-Recommend and help develop SOPs on inventory availability and operational efficiency.
-Prepare management reports, dashboards, and presentations using Microsoft Excel and other reporting tools.
-Support budgeting, forecasting, pricing strategies, inventory planning, and special business projects.
Inventory Management
-Create stock replenishment orders based on historical sales, current inventory, demand forecasting, and backorder analysis.
-Monitor inventory levels and recommend actions to optimize inventory investment.
-Analyze and manage aged, slow-moving, and obsolete inventory.
-Create Initial Stock Parts (ISP) and Recommended Stock Parts (RSP) lists for new equipment models.
-Support inventory accuracy through regular audits and reconciliation of ERP (SAP) and Warehouse Management Systems.
-Assist in maintaining parts master data, including descriptions, dimensions, weights, pricing, and product information.
Pricing & Procurement
-Set and maintain parts pricing within established company guidelines.
-Perform pricing simulations and profitability analysis to support pricing decisions.
-Track vendor pricing trends and recommend price adjustments when necessary.
-Support Customer Service Representatives by establishing pricing for new part numbers.
Inventory Management
-Create and manage Purchase Orders for local procurement activities.
-Establish new vendor accounts and maintain vendor master information.
-Monitor vendor performance, spending trends, and purchasing activities.
Systems & Process Improvement
-Work with IT, Sales, and Operations to develop and improve electronic work order processes and inventory inbound/outbound systems.
-Identify opportunities to automate manual processes and improve operational workflows.
-Assist with ERP(SAP), Warehouse Management System (WMS), Supply Chain Management (SCM), and reporting system enhancements.
-Document business processes and develop standard operating procedures.
Cross-Functional Support
-Provide operational support to the Customer Service team, Purchasing, Warehouse Operations, Sales, Warranty, Finance, and other internal departments.
-Investigate operational issues, identify root causes, and recommend corrective actions.
-Support departmental and corporate projects assigned by leadership.
Global Collaboration
-Work closely with Hyundai global headquarters and international business partners to support parts procurement, inventory planning, pricing, and operational initiatives.
-Build strong working relationships with multicultural teams while demonstrating professionalism, patience, and cultural awareness.
-Participate in meetings with overseas teams and occasionally adjust work schedules to accommodate global business needs.
Additional Responsibilities
-Perform other duties and assignments as requested by Management.
-Support continuous improvement initiatives throughout the Parts organization.
-Maintain confidentiality of company information and business data.
Qualifications
-Bachelor's degree (or equivalent work history) in Business, Supply Chain Management, Finance, or related field.
-Construction Equipment or material handling experience is a plus.
Technical Skills
-Microsoft Excel proficiency, including Pivot Tables, XLOOKUP, INDEX/MATCH, Power Query, charts, formulas, and data analysis.
-Experience with SAP (ERP systems), Warehouse Management Systems (WMS), and Supply Chain Management (SCM) software is a plus.
-Experience with Microsoft Power BI or other reporting tools is a plus.
Core Competencies
-Advanced mathematical, analytical, and problem-solving skills.
-Detail-oriented with advanced organizational skills.
-Self-motivated with the ability to work independently and manage multiple priorities.
-Strong interpersonal and relationship-building skills.
-Excellent written and verbal communication abilities.
-Customer-focused with a passion for supporting internal teams.
-Ability to work effectively in a fast-paced, deadline-driven environment.
-Professional, dependable, and accountable.
-Continuous improvement mindset with a desire to learn new systems and technologies.
-Demonstrates sound judgment, integrity, and a commitment to operational excellence.
-Technical experience is needed. (Forklift or Automotive Mechanical)
-Strong computer skills, Microsoft Office (Excel, PowerPoint, and Word)
Other duties
Other duties and functions assigned by management
Work environment and other requirements:
The work environment is a non-smoking office environment. Mostly sitting with computer and phone usage. Accommodation can be made for handicapped employees. Travel only on an “as needed” basis.