Demo

Senior Enrollment Advisor

HCS Head Start, Inc.
Springfield, MA Full Time
POSTED ON 10/30/2026
AVAILABLE BEFORE 12/29/2026

A STRONG COMMITMENT TO QUALITY EARLY EDUCATION PROGRAMS

SIGN ON BONUS = $3,000.00

HCS Head Start: Where Passion Meets Purpose

Deadline for Applications: October 31, 2026, or until the position is filled.

Senior Enrollment Advisor

The Senior Enrollment Advisor supports the daily operations of the ERSEA program area, with a focus on full-day enrollment and compliance with Head Start Program Performance Standards, Department of Early Education and Care requirements, and full-day contracts. The position assists families with eligibility for contracted seats and vouchers, maintains enrollment records, supports monitoring and reporting, and coordinates with DCF and EEC child care financial assistance staff.

Knowledge of

  • Head Start Program Performance Standards and Department of Early Education and Care regulations
  • Eligibility, Recruitment, Selection, Enrollment, and Attendance requirements, with specialized knowledge of full-day programming
  • Early Education and Care Child Care Financial Assistance programs, contracted seats, vouchers, and reauthorization requirements
  • ChildPlus and Child Care Financial Assistance data systems, documentation standards, and reporting requirements
  • Community resources, referral requirements, and the needs and strengths of diverse families

Education Requirements

  • Bachelor's degree required

Experience

  • Minimum of two years of experience working in a Head Start or child care program required
  • Experience managing multiple priorities in a fast-paced environment

Additional Requirements

  • Dependable transportation required for occasional travel between program sites and community partners
  • Ability to work flexible hours when needed to meet program and family needs
  • Ability to use a computer for extended periods, communicate by phone and email, and maintain focus despite frequent interruptions
  • Ability to occasionally lift and carry up to 20 pounds for recruitment and outreach events and access family homes or apartments when required

Qualities

  • Culturally responsive, trauma-informed, and family-centered approach
  • Collaborative, dependable, and responsive across departments and disciplines
  • Respectful of the unique experiences, needs, and strengths of children and families

Skills

  • Strong organizational, communication, collaboration, and problem-solving skills
  • Ability to assess eligibility, complete full-day enrollment intakes, and help families access contracted seats or vouchers
  • Ability to maintain accurate ChildPlus and CCFA records and manage waitlist and attendance information
  • Ability to monitor full-day slots and support data collection, secondary authorization monitoring, quarterly reports, and other compliance requirements
  • Ability to coordinate with DCF, EEC, internal program areas, and community providers regarding enrollment, placement, transitions, and services
  • Ability to facilitate staff training and participate in recruitment outreach and presentations
  • Bilingual English and Spanish skills preferred

Starting Pay: $29.35 per hour

Full-Time Position: 40 hours per week, 52 weeks per year

Competitive Benefits for Full-Time Employees (30 hours per week)

  • Birthday off with pay
  • 13 paid holidays
  • Paid sick, personal, vacation days
  • 403b retirement plan with maximum 3% Agency match
  • Education reimbursement
  • Employee assistance program
  • Health & dental insurance
  • Employer-paid life insurance
  • Employer-paid long-term disability insurance

EOE/AA

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Salary : $29

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