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Face-to-Face Coordinator LPN- Monroe County

HCR Home Care
Rochester, NY Full Time
POSTED ON 5/22/2026
AVAILABLE BEFORE 7/22/2026

Role and Responsibilities
This position coordinates and ensures compliance to the Face-to-Face client visit with their primary care physician requirement. This role involves coordination and follow-up with clinical staff and physicians.

Essential Functions
  • Process Workflow in HCHB to produce Face-to-Face documents for physician signature, in accordance with the regulations.
  • Run reports and monitor compliance of returned forms and review for adequacy of documentation to meet the intent of federal regulations.
  • Coordinate with physicians/physician’s office staff and HCR clinical staff, as needed, to procure forms not completed.
  • Review returned documentation to ensure clinical components of the requirements are met.
  • Process documents through HCHB to allow billing to occur.
  • Other duties as assigned.

This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Education Requirements
  • Associate’s degree required.

Qualifications and Requirements
  • Current, valid LPN license from NYS Department of Education required.
  • This role will require critical thinking skills, strong organizational skills, and excellent communication skills.
  • There is also a need for clinical oversight/interpretation when reviewing the documentation.
  • Must possess basic computer skills – Email, Internet, Microsoft Office.

Work Environment
The Face-to-Face Coordinator LPN is primarily in an office setting and may be exposed to outdoor conditions.

The working conditions are classified as sedentary work:
  • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Physical Requirements
The following is a description of the physical requirements on a daily basis for the Face-to-Face Coordinator LPN. While performing the duties of the job the employee is regularly expected to:
  • Stand
  • Sit
  • Hear
  • Walk
  • Talk
  • Stoop or kneel
  • Repetitive motion

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

EOE/AA Minority / Female / Disability / Veteran

Salary.com Estimation for Face-to-Face Coordinator LPN- Monroe County in Rochester, NY
$152,837 to $194,778
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