What are the responsibilities and job description for the Salesforce Implementation Project Manager position at HCL Global Systems?
Salesforce Implementation Project Manager
Introduction:
The Salesforce Implementation Project Manager will be responsible for overseeing the implementation of Salesforce CRM systems within the organization. They will work closely with cross-functional teams to gather requirements, track implementation activities, and ensure successful deployment of the CRM platform.
Responsibilities:
- Support Salesforce CRM implementations, business systems projects, project management, or commercial operations initiatives
- Lead cross-functional meetings, requirements gathering, and implementation tracking activities
- Work with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems
- Conduct business process mapping, operational workflows, and change management principles
- Support user training, onboarding, and adoption initiatives
Requirements:
Required Skills:
- Bachelor’s degree in Business, Marketing, Information Systems, Project Management, or related field
- Experience in supporting CRM implementations or enterprise technology deployments
- Knowledge of business process mapping, operational workflows, and change management principles
- Experience with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems
- Experience in supporting user training, onboarding, and adoption initiatives