What are the responsibilities and job description for the Instructional Designer position at HCL Global Systems Inc?
Digital Content Manager & Vendor Coordination Specialist
Shift : 8:00 AM – 4:30 PM
REMOTE
Position Summary
The Digital Content Manager & Vendor Coordination Specialist will support the development, management, and delivery of digital learning content across multiple projects. This role will coordinate with internal teams, subject matter experts, and external vendors to ensure digital learning materials are delivered on time, meet quality standards, and comply with Section 508 and WCAG accessibility requirements.
Key Responsibilities
- Develop, edit, manage, and maintain digital learning content, including videos, graphics, presentations, e-learning modules, and web-based resources.
- Design and support asynchronous/self-paced learning modules using instructional design and adult learning principles.
- Work with subject matter experts to convert content into engaging online learning experiences.
- Coordinate multiple vendors, project timelines, deliverables, reviews, approvals, and stakeholder communications.
- Monitor vendor deliverables to ensure quality, accessibility, and contractual requirements are met.
- Conduct accessibility reviews and remediation of digital content to meet Section 508 and WCAG 2.1 standards.
- Support quality assurance, documentation, reporting, project tracking, and continuous improvement.
- Collaborate with leadership, instructional teams, technology teams, and external partners.
Required Qualifications
- Bachelor’s degree in Instructional Design, Educational Technology, Communications, Digital Media, Project Management, or a related field, or equivalent experience.
- 3 years of experience developing digital content and learning resources.
- Experience developing asynchronous learning modules and online learning experiences.
- Hands-on knowledge of instructional design principles and adult learning practices.
- Experience with vendor management, project coordination, and stakeholder communication.
- Knowledge of Section 508 and WCAG 2.1 accessibility standards, including content review and remediation.
- Strong organizational, communication, problem-solving, and multitasking skills.
Preferred Skills
- Experience in K-12, higher education, government, or public-sector environments.
- Experience with LMS platforms such as Canvas, Moodle, Schoology, or Blackboard.
- Experience with authoring and multimedia tools such as Articulate 360, Rise, Storyline, Adobe Creative Cloud, or Camtasia.
- CAPM, CPACC, instructional design, accessibility, or related certifications are a plus.