What are the responsibilities and job description for the AJO Developer position at HCL America Inc.?
Job Details
Location: Minneapolis, MN(Hybrid - 3 days a week)
Job Description / Key Responsibilities:
Journey Design & Development
o Build and configure customer journeys and campaigns in AJO (email, SMS, push, in-app).
o Implement journey orchestration rules, decision management, and audience targeting logic.
o Develop custom actions and events for real-time personalization.
Integration & Data Management
o Integrate AJO with Adobe Experience Platform (AEP) for data ingestion, segmentation, and activation.
Analytics & Optimization
o Use Customer Journey Analytics (CJA) and AEP datasets to optimize campaigns.
o Configure reports, dashboards, and visualizations for performance tracking.
Compliance & Governance
o Ensure data governance, consent management, and compliance with organizational and regulatory standards.
Collaboration
o Work closely with marketing, data engineering, and creative teams to deliver scalable omnichannel experiences.
o Participate in Agile ceremonies (sprint planning, backlog grooming).
Core Technical Skills
o Adobe Journey Optimizer (AJO) High proficiency.
o Adobe Experience Platform (AEP) and Customer Journey Analytics (CJA).
o Adobe Launch for WebSDK implementation.
o Strong JavaScript skills; familiarity with HTML/CSS.
o Experience with REST APIs, JSON, and data integration.
Preferred Skills
o RDBMS/SQL for data handling.
o Knowledge of Adobe Real-Time CDP and Adobe Target.
o Familiarity with offer decisioning and personalization logic.
Certifications (Preferred)
Adobe Certified Expert Journey Optimizer Developer.
Adobe Experience Platform or Real-Time CDP certifications.
This role blends technical development, data integration, and marketing technology expertise to deliver real-time, personalized customer experiences. It's ideal for professionals with strong Adobe ecosystem knowledge and a passion for building scalable, data-driven journeys.
HCLTech is not the employer for this role. This work is contracted through a third-party whose employees provides services to HCLTech and/or its clients.
Candidates interested in applying for this Contract opportunity must have a valid work authorization to work in the United States. We do not accept agency resumes and are not responsible for any fees related to unsolicited resumes. Candidates who are currently employed by a client of HCLTech may not be eligible for consideration, as decided on an individualized basis depending upon business considerations.
The expected pay range for this contract assignment is shown above with the Job details. The exact pay rate will vary based on skills, experience, and location and will be determined by the third-party employer.
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.
Salary : $74 - $78
