Financial Coordinator - Outreach

Company Overview
HCC Network is dedicated to providing access to comprehensive, quality healthcare and wellness services to rural communities. We are committed to improving health outcomes and supporting the well-being of underserved populations through dedicated coordination and compassionate care.

Job Summary
We are seeking a proactive and detail-oriented Financial Coordinator to join our team. In this vital role, you will oversee financial processes related to patient care, ensuring accurate documentation for prior authorizations and insurance eligibility. Your expertise will support our mission by facilitating smooth financial operations within healthcare settings, particularly in dental, medical, and behavioral health.

Duties

• Manage medical and dental billing processes in a clinic setting
• Coordinate discharge planning and case management activities to support patient transitions across care settings
• Travel to all necessary outreach events and scheduled visits required
• Assist with intake procedures by verifying insurance information and collecting necessary documentation for billing purposes
• Maintain organized medical records, ensuring confidentiality and adherence to HIPAA guidelines
• Responsible for tracking all prior authorizations from submission through outcome
• Handles monitoring and progressing unscheduled treatment plans
• Maintains status visibility of Slide Fee Scale Submissions
• Assist with applications, income verification, and documentation for Medicaid, Sliding Fee Scale, and related programs
• Establish trusting relationships with community members, patients and their families while providing encouragement and access to medical, social, and financial support
• Collect data using the Protocol for Responding to and Assessing Patients’ Assets, Risks, and Experiences (PRAPARE) in an effort to better understand and act on patients’ social determinants of health
• Consistent follow-up with patients
• Conduct eligibility determination and follow-up with uninsured patients
• Work cooperatively with other personnel assigned to the same patient
• Knowledgeable about community resources appropriate for the needs of students/patients/families
• All other duties as assigned

Experience

• Prior experience in a healthcare setting, preferably with public health clinic exposure
• Prior experience in financial coordination, billing, eligibility, or insurance support preferred but not required
• Basic computer skills required
• Understanding of the community served—community connections a plus
• Strong communication, organizational, and interpersonal skills 
• Ability and willingness to provide emotional support, encouragement, and motivation to patients
• Ability to work independently and collaboratively 
• Fluency in English required; bilingual preferred , but not required
• Experience working in a multicultural setting
• Successful completion of a Community Health Worker college level course within one year of hire—requirement is pending funding resources
• Experience working with medical records systems and understanding of HIPAA compliance standards

Excellent organizational skills with the ability to handle multiple priorities efficiently. Join us in making a difference by supporting vital healthcare services through meticulous financial coordination!

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Loan forgiveness
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $19 - $22