Director Quality

Introduction

We are seeking a Director Quality with HCA Houston Healthcare Southeast to promote growth and unlock possibilities. At HCA Healthcare, we are committed to the care and improvement of human life. Share your leadership skills and come make a difference with us!

Benefits

HCA Houston Healthcare Southeast, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a Director Quality for our team to be an innovator. HCA Healthcare partners with Harvard Pilgrim Institute and the CDC to use our data from more than 26 million patient encounters each year to impact the industry. Come build your career with us!

Job Summary and Qualifications

This position supports the mission of HCA and the Gulf Coast Division; “above al else, we are committed to the care and improvement of human life. In recognition of this commitment, we strive to deliver high-quality, cost effective healthcare in the communities we serve”. This is realized by the commitment to put patients first, with quality, respect, safety and teamwork in al interactions with every patient, family, staff member, physician and members of our community. To perform, coordinate and supervise daily operations of the Quality Management/Patient Safety Program(s) and be accountable for supporting the Facility Vice President of Quality in providing an integrated framework for monitoring and evaluating quality of care.

What you will do in the role:

• Promote a culture that is positive, that values individual strengths, takes risks, and is committed to optimal patient care, and compliance with regulatory standards.
• Facilitate the growth of hospital knowledge regarding quality and high reliability, including the dissemination and implementation of “best practices” across the facility.
• Support facility-wide standardization in targeted process improvement initiatives, and evaluate success through pre-established criteria and measurement tools. Support division-wide standardization of process improvement initiatives through facility adoption and implementation.
• Assist with proactive patient safety activities to help create facilities that are high reliability organizations, as reflected in reduced errors, elimination of unsafe processes, and increased involvement of staff and physicians toward a culture of safety. Performs regular analysis of facility quality and risk performance data, and plans steps based on data analysis for ongoing improvement.
• Responsible for reporting of data to approved third parties, such as Leapfrog, NCDR & STS databases, etc.
• Lead and/or support clinical process improvement teams as needed to achieve quality and performance improvement goals. Collaborates with clinicians and other staff in developing and implementing processes to drive improvement and to comply with regulatory standards.
• Responsible for the ongoing review, revision, and implementation and/or adoption of relevant policies and procedures, plans, and manuals as appropriate.
• Serve as a regulatory resource (in addition to FVPQ) regarding state and federal regulations and standards, including but not limited to CMS, TJC, and CDC. Stay current with NQF, AHRQ, Leapfrog, IHI and other quality performance initiatives
• Executes special projects and other duties as assigned.

What qualifications you will need:

• Bachelors Degree required

• CPHQ required upon hire or within 12 months of hire

• Minimum of five years of progressive experience in healthcare required. Combination of three to five years of experience within quality, risk, and/or patient safety plus previous management experience required.

HCA Houston Healthcare Southeast is a full-service 340 bed acute care hospital in Pasadena, Texas. We have been a leader of medical care in Pasadena for more than 50 years. With board-certified physicians, registered nurses and expert technicians, the community has come to rely on us for top-quality, comprehensive and compassionate healthcare. HCA Houston Southeast is the only hospital in Pasadena with both Chest Pain Center Accreditation with Primary PCI and Resuscitation by the American College of Cardiology and full accreditation by The Joint Commission on the Accreditation of Healthcare Organizations. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Join our family of over 180 hospitals and about 2,000 sites of care to drive excellence and raise the bar for our over 35 million annual patient encounters.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.