Office Coordinator Burn Unit

Description

Introduction

Do you want to join an organization that invests in you as an Office Coordinator? At Methodist Hospital, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

Benefits

Methodist Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Office Coordinator like you to be a part of our team.

Job Summary and Qualifications

Seeking a Office Coordinator who will be responsible for efficiently coordinating the daily operations of the front office and ensures accurate scheduling for the department and facility.

What you will do in this role:

1. Maintain personnel diaries and evaluates work performance of staff in a timely manner utilizing positive coaching and team building skills.

2. Coordinate patient flow throughout facility and maintains awareness of schedule to minimize delays. Maintains communication with scheduling staff throughout the day regarding schedule changes and time status.

3. Remains visible and accessible to incoming visitors at all times and recommends and obtains additional temporary coverage as necessary.

4. Explains paperwork, answers questions, and obtains all appropriate information and signatures. Makes copies of all insurance cards and collects co-pays/cost-shares as appropriate.

5. Notifies patients of delays in the schedule and approximate wait time. Follows up on all patients who do not show up for their exam.

6. Answers and routes phone calls appropriately and in a professional manner.

7. Enters data into the IDX system and accurately indicates add-ons, work-ins and in-patients in IDX. Documents appropriate information on the report-tracking sheet accurately and completely.

8. Annotates all scheduling changes appropriately in the patient’s history notes.

9. Will be responsible for enforcing all front Office Policies and Procedures.

What qualifications you will need:

Minimum Education and Experience:

High School graduate (or GED); proficiency in operating modern communications systems/equipment and office equipment. Must possess a functional knowledge of medical terminology.

Methodist Hospital Specialty and Transplant is a full service hospital with over 260 beds. We provide specialized services for liver cancer care, emergency care, weight loss surgery, urology surgery, vascular surgery, inpatient rehabilitation, colorectal surgery and behavioral health care. We are a designated Center of Metabolic and Bariatric Surgery Excellence. This is awarded by the American Society for Bariatric Surgery. Our Sexual Assault Response Team provides a compassionate environment for sexual assault survivors ages 13 . We have received consecutive Grade A scores from the Leapfrog’s Hospital Safety Grade survey. We rank in the nation’s top quartile for patient experience.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times.  In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Office Coordinator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.