What are the responsibilities and job description for the Medicaid Eligibility Advocate Team Lead position at HCA Healthcare?
Description
SHIFT: Days (rotating weekends)SCHEDULE: Full-time
Do you have exceptional customer service and the ability to provide leadership to designated areas of responsibility, including direction and supervision of on-site staff? Do you have demonstrated communication, problem solving and case management skills and the ability to act/decide accordingly? Now is the time to join and lead our team of motivated and nurturing individuals working to assist patients with their Medicaid Eligibility screening and enrollment. Ideal candidates will be responsible for affecting ongoing quality, productivity, and efficiency by actively managing operations of designated facility. You should also share a passion for our purpose, "To serve and enable those who care for and improve human life in their community."
Does this sound like you? If so, APPLY TODAY. See what makes us a fabulous place to work!
WHAT WE CAN OFFER YOU:
- We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe deeply in our team and your ability to do excellent work with us.
- Your benefits package allows you to select the options that best meet the needs of you and your family. Benefits include 401k, paid time off, medical, dental, vision, flex spending, life, disability, tuition reimbursement, employee discount program, and employee stock purchase program.
WHAT YOU WILL DO:
- You will monitor and oversee all daily operational duties and ensure that all employees adhere to all operational policies and procedures.
- Maintain staff work schedules on a weekly or monthly basis.
- Ensure work flow is consistent and timely for each employee.
- Enforce disciplinary action as warranted concerning any employee misconduct.
- You will act as primary liaison to hospital staff/management.
- Respond to daily questions and concerns raised by hospital staff/management in a timely and responsible manner.
- Responsible for adjusting staff’s duties as may be required to accommodate procedural changes or additional needs that may occur.
- Maintain sufficient and qualified staff.
- You will adhere to and supports organizational IT&S standards, policies, and procedures, and adhere to Code of Conduct.
- Performs other duties as assigned.
Qualifications
- High School Diploma or GED or related experience in lieu. College degree preferred.
- Working knowledge of medical terminology, practices and procedures, as well as laws, regulations, and guidelines.
- Understanding of patient confidentiality to protect the patient and the clinic/corporation.
- Demonstrated communication, problem solving and case management skills and the ability to act/decide accordingly.
- Ability to collect, synthesize and research complex or diverse information.
- Minimum three years of hospital/medical business office experience, with insurance procedures and patient interaction.
ABOUT US
Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.
We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
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Notice
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