Experienced Field Service Technician

NOTE: The Company application form must be submitted in order to be considered for this position.

Required Company Application Form (copy & paste the following in browser):

https://form.jotform.com/261576265537163

Experienced Field Service Technician

HBE Internet & Yakabit VoIP Phone Service

Location: Berryville area

Job Type: Full-time

Pay: $20.00 - $28.00 per hour (Depending on Experience)

HBE Internet/Yakabit VoIP Phone Service is seeking a dedicated, self-motivated Field Service Technician to join our team! This is a long-term, full-time opportunity for someone with a strong work ethic and a technical aptitude.

Previous experience in cable, Dish Network/DirecTV, or any internet service provider as a Field Service Technician is required.

What We Offer (Compensation & Benefits)

● Competitive Pay: $20.00–$28.00/hour depending on experience, with performance reviews and potential raises at 90 days and yearly thereafter.

● Bonuses: Additional pay incentives for "On-call" rotation duties ($135 per week) and meeting performance benchmarks (up to $300-$500 every 4 months)

● Career Growth: Company-paid Certified Tower Climber's School with tiered pay increases as you gain certifications and skills. Develop valuable experience in VoIP and business phone systems. Expand your skill set by working with a wide variety of technologies, networking equipment, and radio frequencies.

● Paid Time Off: 7 paid holidays per year, 1-2 weeks (depending on experience level) of PTO after year one, and 2 weeks of PTO after two years.

●Company Provided Vehicle & Equipment : All necessary tools, equipment, work uniforms, and a company vehicle are provided for use on the job (not for personal use or routine commuting).

● Optional Housing Perk: Access to a recently fully remodeled, company-owned 3-bedroom, 2-bath home near Berryville at a heavily discounted rate, with rent/utilities conveniently deducted via weekly payroll.

Key Responsibilities

● Field Operations: Perform wireless equipment installations and troubleshoot Internet/VoIP network issues both on-site and remotely.

● Occasional Tower Climbing: Safely climb company towers to install, repair, and replace equipment. (Note: We pay for your professional certification training! This is a small but crucial part of the job, typically required only a few days a year).

● Client Communication: Provide clear, professional, and friendly assistance to clients on-site or by phone, and participate in a rotating after-hours on-call schedule.

● Operational Support: Manage company vehicle maintenance, track product inventory, and assist with general site maintenance (such as lawn care and light facility repairs).

Job Requirements & Physical Demands

● Physical Readiness: Ability to lift/carry up to 50 lbs., work comfortably on ladders or roofs, and perform outdoor labor in varying weather conditions year-round.

● Dependability: Must show up to work on time, have reliable transportation, and avoid excessive or unscheduled absences.

● Safety & Clean Background: Must pass a pre-employment drug screen (and ongoing random screenings), a thorough background check, and maintain a clean driving record (verified via DPS).

● Availability: Ability to work full-time with occasional overtime and participate in a rotating weekend/after-hours on-call schedule for emergency support.

How to Apply

If you meet these qualifications and are ready to build a long-term career with a company that invests in your future, complete and submit the application below.

NOTE: The Company application form must be submitted in order to be considered for this position.

Required Company Application Form (copy & paste the following in browser):

https://form.jotform.com/261576265537163

Note: No phone calls, please. Qualified candidates will be contacted directly.

Pay: $20.00 - $28.00 per hour

Expected hours: 36.0 – 42.0 per week

Application Question(s):

• Having read the full job description I understand this position requires applicants to complete the company's separate, job-specific application in addition to the Indeed application. I already have or will fill out the company application as instructed in the job description in order to be considered for the position.
• I have read the full job description, I meet the qualifications/requirements and have the skill set, initiative and prior work experience as set forth in the job post that is required for the position of Experienced Field Service Technician.

Work Location: In person

Salary : $20 - $28