What are the responsibilities and job description for the Patient Services Associate position at HAZEN MEMORIAL HOSPITAL ASSOCIATION?
Patient Services Associate - Business Office
Part-time, 27 hours/week, (3) 9-hour shifts/week. Weekday shifts between 6:30 am and 7:30 pm.
Rotating weekends and holidays. Weekend shifts are from 7:30 am to 5:00 pm.
The Patient Services Associate is responsible for providing support for the team caregivers. Primary functions include reception duties, collection of copayments, distribution of incoming and outgoing correspondence, admission procedures, chart assembly, and general medical record procedures. The Patient Services Associate must have good communication skills in order to effectively provide quality service to all patients/customers. They will actively participate in and support a self-directed team environment. This diversified position comes in contact with each patient and almost every department at some point throughout their schedule. The employees in this position must possess excellent communication skills and teamwork.
Experience in a healthcare setting is preferred. Knowledge of medical terminology preferred. Must possess strong communication skills. Must demonstrate ability to operate various office equipment including postage meter, adding machine, computer, fax machine and pager system.
Compensation and Benefits
We are offering a competitive starting wage, with credit for experience. Additional shift differential for weekend shifts. Benefits are dependent on hours status and include paid time off (PTO); extended sick leave; vision and life insurance; 401(k) with match; discount policy; and more!